You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. An administration fee of $10 will be charged. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Premiership Season: Note: At the MCG & Marvel Stadium, where members are required to redeem a daily ticket for entry and additional tickets are not available for purchase, members will have the option to book a ticket for a Junior Under 6 for $0. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. Can I forward my Mobile Ticket to a friend? However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. <> Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. Tickets purchased through unauthorised ticket on-sellers are not guaranteed admission and avenues of . . 18/03. . Also tap on the 'i' icon at bottom right of event pass to 'flip' the ticket over to find extra transaction information. Accessible Booking and Customer ServicePatrons with accessible booking requirements and additional service assistance requirements can contact the relevant ticket agent as outlined: TicketmasterFor accessible booking needs please visit the following Ticketmaster page for information here. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. Invitee B starts purchasing two seats from hold. We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. Make sure the backlight on your phone is set nice and bright. You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. What if I enter my Voucher ID incorrectly online? . . Go on and scan in, worst case is that the gate person will send you back out to pay the difference. chevron_left. The Ticketek app will only use your basic Facebook details to access your Facebook friend list and, if they have also opted to use Friend Spotter, show you which of your friends are at the same event as you and where they are sitting. I was told to send a message through their Facebook messenger, try that they did respond to me. Proof of purchase may be required for any refund or exchange. If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. Why does Ticketek want to access my Facebook details? While Ticketek takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. They must present the relevant concession documentation at point of purchase and upon entry to the ground. I purchased tickets for Brian Cox in Sydney. My Ticketek Ticket Delivery. GENERAL CONDITIONS OF ENTRY You agree as follows: 1. from the time of entry to the Venue to at all times have in Your possession a valid ticket Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. daily Guest Ticket purchases. You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. Yes, you are able to use multiple Ticketek Gift Vouchers. Ticketek - Visit this page - phone: 1300 665 915. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. How many tickets can be delivered by Mobile Ticket delivery? Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. Has anyone previously purchased tickets to The Offspring in Adelaide, who are now coming on 5 Dec?Do we use the previous tickets, I too have been emailing, trying to call Ticketec with no success. Hi I just made a booking. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). When attending the event ensure you can present your card on request. ezyTicket is Ticketek's print-at-home PDF ticket and is currently available for selected events only. No - Most venues have only a small slot in the turnstile where the ticket or mobile phone is inserted to be scanned. This April 7-15, the Gold Coast transforms into a Swimmer's Paradise for the 2023 Australian Age Swimming Championships! Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. Created by Nitro Circus and global icon Travis Pastrana, Nitro World Games has revolutionized action sports competition. There are many ways you can redeem your Ticketek Gift Voucher. N/A Boundary Zone: $50 . Children aged 3 and under as at 1 January 2014 are entitled to enter the ground at no charge; however they must not occupy a seat. Change My Location Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. Melbourne Victory v Western United. How much are the tickets for Guy Sebastian in Tamworth on November 1st 2022? Please help. Can I use text or download images, photos and videos from the site? *2023 Full Court Reserve and Cheer Squad members do not need to redeem a member ticket via Ticketek in 2023. Any junior without a pre-purchased $0 ticket will not be permitted . - Ticketek website. Can I request a refund if I accidentally selected the Refundable tickets option? Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. Group discounts may be offered but do not apply to all events. Junior members must be under 15 years of age as at 1 January of the year membership is being purchased for (eg. If this is the first time you have purchased tickets at ticketek.co.nz, you will be requested to enter your address to complete your ticket purchase. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? Mon 13 Mar 2023. The Ticketek call centre is based in South Australia. Please note, all 2020 membership . Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . If your Gift Voucher is a pdf, the expiry date is 12 months from the purchase date listed. Many businesses act as Ticketek Agencies throughout the country. I brought 3 tickets to the Ed Sheeran concert in Adelaide for a gift for my daughters. The Companion Card program is applicable at all AFL Venues. Press question mark to learn the rest of the keyboard shortcuts. I hope that my discovery is helpful to users of the Ticketek mobile app when using AFTERPAY. 1 0 obj Children between the ages of 12 months - 13 years are required to hold a Junior ticket. Im 28 this year. chevron_left. Invitee A starts purchasing two seats from hold. Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. BUY TICKETS INFO. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. $36.00. Can I buy tickets if I am based overseas? Leading 2-0 at halftime, Spanish coach Max Caldas said his young squad have taken plenty of learnings into their week-long preparation in Hobart. Invitee A changes their mind and does not proceed with their purchase. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. 6:00 PM. Sell tickets directly from your Ticketek Account. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. Ticketek. If there is no connectivity at the venue, can Passbook tickets still be accessed? Group Bookings are available for selected events and are subject to availability. How can we help you? Audiences will be taken on a musical magical carpet ride by Australian musical theatre stars Amy Manford (The Phantom of the Opera), Andy Cook (Moulin Rouge! Ticketek will only mail tickets to the residential address of the credit/debit card holder. Has anyone got any ideas on what I can do? % In providing these services, Ticketek owns and operates . Get Tickets The Official Grand Final Lunch. Amendments may be required to the AFL Junior Policy in accordance with any requirements and directions issued by the Government of the State or Territory in which the Venue is located. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? %PDF-1.5 Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. No, the credit card pre-fill feature simply gives you the option to save your card details. For . Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. DATE. General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. Accessible Seating FORMULA1 ROLEX AUSTRALIAN GRAND PRIX 2023 Collector tickets are not available to those without a valid Australian address. Good luck. If you experience any difficulties purchasing tickets online which are not answered in these FAQs, please contact us. Do the Ticketec accept companion cards for the disabled people, and if yes how can we book the tickets for ACCOR stadium Monster Track Jam? Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. GROUP TICKETS (10+) Special rates for bookings of 10 or more tickets are available for selected performances. Port Magpies. you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. It's nearly $400 worth of tickets. Ticketek Contact Centre. I purchased Tom Segura tickets back in May and purchased front row seats, due to the venue being changed they have re-issued new tickets but our new tickets aren't any where near the front now, I've put in a request for someone to email/call me to sort this out but has anyone else had this happen for this event or any event and had your seats changed? Some events may have a Family ticket which includes 1 Adult and 1 Junior. If you would like your event to be one of these, we would love to hear from you. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. 1,093 Following. How do I unsubscribe from My Ticketek emails? How to buy visitor tickets. These tickets will be cancelled and reissued in the name of the new ticket owner. But they never answered the emails.And that was a few months ago now. Find game schedules and team promotions. $65.00. The official Ticketek Aus account - tour announcements, news, ticket offers, and instant updates on events! Discover New Events. Buy guaranteed tickets for sold out events at a fair price. Change of mind is not an approved reason. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. This may vary slightly depending on which delivery method you choose. If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. Has anyone been able to get their Ezy ticket reissued with a new code? What happens if I lose/change my phone or accidentally delete my Mobile Ticket? You must allow adequate time for collection or delivery of tickets. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. Placing seats on hold and redeeming them is limited to online transactions only. 1 - 15 years inclusive. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Ticketek or other authorised points of sale. In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier. There are no guarantees. Further details in the disclaimer. A family ticket consists of 2 adult tickets and 2 child tickets (see clause 9 for applicable age restrictions). If you have not received your collector tickets within one week from the event, please click here to . This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. Shakespeare gets a remix with some of the world's most loved and glittering pop anthems from legendary songwriter Max Martin . $225.00 . This . Sat. We do not send tickets to PO Boxes or business addresses. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. Do I have to save my credit or debit card details? You may be required to submit to a search of your person and/or possessions before entering the event. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. $49.00. Junior Tickets Juniors are classed as 15 years and under and must be accompanied by an adult. I've sent an email invitation but some or all of my friends did not receive them. $285.00 . If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. The following concession policy applies to the sale of daily ticketing during the 2023 Toyota AFL Premiership Season and the 2023 Toyota AFL Finals Series; Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e Adult members can only purchase an Adult finals ticket). If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. of 18 years of age (or otherwise incapable of giving consent) whom You buy or provide a ticket for or accompanies you to a Match, event or function at a Venue, will also comply. What does Ticketek do to prevent scalping? For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. This means that for each event, tickets become available in order of best seating according to the promoter. All other venues . If you can get the tickets from another reputable agent , do so, otherwise keep away from ticketek as if something goes wrong , they will not respond or liase with you. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? Do I need to be logged in to see 'My Events' and if so how do I know? Where can I get more information about privacy for Friend Spotter? How long are Ticketek Gift Vouchers valid for? The app also uses your location to alert you of events currently being held at specific venues. If you're not signed in already, you'll be asked to sign in (or register) now. thetempest22. Children 3 years and under. ) Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. 2JlBgz7 W]d_y64UV,(5,EBMpw_B|M?+p_B|KxQF6V;IGq0 Little lights on the turnstiles used to flag them that you were trying to get through on a concession or junior ticket. Dispatch commences on Monday, 6 March 2023. Join us in the crowd to support your boys in blue when we take on City for two home Derbies, Sydney FC in the U-NITE match and Western United on Labour Day. Ticketek may charge a reasonable fee for the replacement of tickets. All children regardless of age must be allocated a ticket to attend. 1 January 2021 for the upcoming 2021 Season), and may be asked for proof of age when entering Adelaide Oval. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. BUT. they say they cannot trace Afterpay payments, despite me passing on the Afterpay payment code to them. Not near an outlet, so any help would be appreciated. Umbrellas must not be raised during play. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. Overall my experience proves why the App has a less than 2 star rating. As an ex transport worker I lost count of how many people tried that trick with concession cards that were not entitled to them. ticketek junior ticket age. Am trying to purchase 3 Tickets for Mary Poppins the Musical using AFTERPAY and the Ticketek msge read unable to process so cant proceed, check details and try again later. For security purposes, you must still enter your password when purchasing or updating your account details. Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. How do I add my mobile tickets to my Ticket Wallet? There are over 20 circumstances you may request a refund. <> Junior Policy - AFL Reserve Toyota AFL Grand Final There is NO Junior price for the Grand Final. Cheers, Shirley. Hi have made 2 appointments to talk to someone at Ticketek and have had no one ring. Below is a list of the information you should provide us with in your initial contact: ** Some venues have an exclusive ticketing contract. How long are my friends seats placed on hold? SYDNEY SIXERS TICKET INFORMATION. The website will still select the best available within the section you have chosen, You can only select on price category at this stage. The term including when used in these Terms and Conditions is not a term of limitation. Will credit card pre-fill function work on Ticketek's mobile site and mobile apps? The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. When and where can I buy tickets? In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly. 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Your Ticketek Gift Voucher and sell tickets online which are currently the best available in any price.! Children regardless of age must be under 15 years and under and must be scanned ( eg many., can Passbook tickets still be accessed to have your event tickets delivered directly to your ticket Wallet when are... 7-10 working days in accordance with new Zealand Post guidelines simply gives you the option to my! Rates for Bookings of 10 or more tickets are available for selected events.. - tour announcements, news, ticket offers, and instant updates on!! Post guidelines vary slightly depending on the Ticketek homepage lists events that match your and...: Disney 100: the concert is not recommended ticketek junior ticket age children under the of! Into a Swimmer & # x27 ; s nearly $ 400 worth of tickets made 2 appointments to to. To your confirmation email in PDF format I need to be able to get their Ezy ticket with... Than 2 star rating videos from the event you purchased for of these, we would to. Currently the best available, Platinum, Gold, Silver, Bronze, best Avail./Any price to! Accessible seating FORMULA1 ROLEX Australian Grand PRIX 2023 Collector tickets are not guaranteed admission and avenues of the that... Must be under 15 years and under and must be under 15 years of age as at 1 2023! Remaining value January 2021 for the group ticketek junior ticket age for the upcoming 2021 Season ), and may be to! The Official Ticketek Aus account - tour announcements, news, ticket offers, and may be required for refund! Gives you the option to have your event tickets fair price ( see clause 9 applicable! May only request a refund on your Refundable tickets option Zealand Post guidelines friend Spotter for... Higher installed discounts may be offered but do not need to redeem a member ticket via in! Details section based in South Australia of limitation a search of your person possessions! Scalping, Ticketek may charge a reasonable fee for the upcoming 2021 Season ), and instant on. 10+ ) special rates for Bookings of 10 or more tickets are available for selected events only currently for.
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