You can review your account information, billing status, analyze your energy use, sign up for programs, and report service issues, including outages. or Explain to the customer service representative that you want to put a second name on the utility bill and the reason for the additionor that you want to set up a new account with two names on the utility billand then follow the representative's instructions. New service customers can also find National Grid customer service phone numbers, access the National Grid login, see all National Grid bill pay methods available, and connect to the National Grid outage map. at your location. Click the checkbox below if you're human (anti-spam verification). All year round. Sign-In ID Never put your name to another persons utility bill unless you intend to take on the financial responsibilities of the account. Analyze Your Energy Usage Track your energy usage and get tips to save energy and money. When bills have two names on them and you have separated from your partner or he has died, then you will need to change the account over to your name only. Only if the project is above 60 kW and exporting power will the customer be required to provide a phone. password? They should be able to add your spouses name to your utility bills. You have reached the end of the nav drawer. However, for a private entity, on a single parcel of land, they are limited to one "host" customer. Video of the Day Removing Someone from the Account When bills have two names on them and you have separated from your partner or he has died, then you will need to change the account over to your name only. How is Net Metering credits handled for a G-3 Large Commercial Customer? This is not to be confused be confused with a PPA with National Grid through a (wholesale) P-rate, or with credit allocation (Schedule Z). New residents can start up service with National Grid one of two ways:Using the National Grid "Start Service" online form to submit a request, orCalling National Grid directly: 1-800-642-4272 (M-F, 7am-7pm). What is a Independent Power Producer(IPP) and standalone generation? You can usually request a paper copy of your bill from your energy supplier. Quickly report an outage and get status updates on power restoration. You will be asked for the email address that you have on your User Profile. Be advised that you, your partner or both parties may need to provide written or verbal consent. Scroll (or swipe) down and find out how to start your National Grid/Niagara Mohawk electricity and gas service when moving into a new home in New York State. See Section 1.12 in the Net Metering Provision. They can either be a small power production facility (less than or equal to 80 MW) or a cogeneration facility (produces electricity and heat). 2) The total usage will appear as a negative number. The utility company will run credit checks to make sure you have a good payment history and have not defaulted on previous utility bills. Register here to get started. We're finding you the best deals out of our selection of best offers! For all other applicants, the Exhibit H will be included in the Interconnection Service Agreement.). Find out if National Grid serves your location. To discover the electric service characteristics of a proposed site location, customers must submit a Pre-Application Report Form Exhibit B to Distributed.Generation@nationalgrid.com.This step is mandatory for all applications >=500kWAC. We encourage you to consider all available energy supply options and determine which one will best meet your needs. It's easy to manage your National Grid accounts, view bills, and make payments online. To continue, please review your information and correct the indicated fields. Considering a move to Texas in the future? (They are not connected to the electricity that is being sold to the distribution company.). If you do not have a new Billing account number in . However, many of the most affordable energy plans today are paperless. Get the same bill you're use to, now delivered right to your inbox. Forgot An SREC is created for every megawatt-hour of solar electricity created. The sections that refer to the "Interconnecting Customer" in the Exhibit H should include information about the third party system owner. How much is my electricity per square foot? However, other charges will still be applied to your bill. You have reached the end of the nav drawer. The project would be considered a Qualifying Facility (QF). Check out our guides to understanding your National Grid bill and the full National Grid's bill pay methods available! (For simplified applications, this must be submitted with the initial application. Our energy advisors are here to help you find the best deal. Excess credits could be transferred to your new account if you move within National Grid's service territory and stay in the same ISO-NE load zone. This can take up to five business days from the day of your request, depending on the availability of National Grid's staff. To learn more about this and stay updated on a daily basis you can read our page on the UK energy crisis. You have reached the end of the nav drawer. Log onto your account, edit your name and specify the reason for the name change. Many energy consumers prefer to keep paper records of their bills. We use cookies on this site to enhance your user experience. On July 1, 2013 the MA D.P.U. We are one of the largest investor-owned energy companies in the US - serving the energy needs of more than 20 million people through our networks in New York and Massachusetts . Billing customer: aka: End Customer - Has a billing account with National Grid that is associated with the application. The sections that refer to the "Customer" in the Exhibit H should include information about the Host Customer (the legal entity listed on the electric utility bill). viewing You can request to start, stop or reconnect gas service. Street Direction: Street Name:*. Your account profile sign-in Home Join/Sign In Join It's easy to manage your National Grid accounts, view bills, and make payments online. Could I set up a solar system and use the electricity to power a different location? Click "update information" and you should be done. Utilities are not automatically granted the RECs (Renewable Energy Certificates). This is not to be confused with an isolated (or backup) generating system, which does not operate in parallel with the utility grid. Peak hours are 8 am to 9 pm on non-holiday weekdays, with all other hours being considered off-peak. First-time National Grid customer? If dealing with an existing account, put the account holder on the line if you are not using conference or three-way calling, and provide the representative with the name and address on the account, account number or password or both. Answer the customer service representative's account questions. * indicates required fields. No, the generation system must be on the same parcel of land as the Host Customer who is receiving the electricity. National Grid NGG is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. You can also call the company's customer service number or send it a written letter. Once you've activated your National Grid account, contact the ESCO provider of choice to start service and have the following information ready: Find Out MoreHow to switch ESCO providers. Pay by Credit Card (Western Union, fees apply). Ask to speak to a customer service representative. Click to learn more about cookies. (Net Metering Tariff, Appendix A, Section 1.05), If your generating system produces more energy than your facility/home uses during that billing period, then your account will earn a credit that is equal to the net energy export amount (kWh) multiplied by the applicable charges. Hunker may earn compensation through affiliate links in this story. If the weather is not favorable to your generating facility (eg. You can do this in person, over the phone or online in some cases. What is the maximum size for a project? 1. Balance your bills. Your name is a big part of your identity. This connection is estimated around $3-5 million dollars (depending on site location, etc), but the estimates would tighten during the study phase. Schedule Z is only required for customers who want net metering. Many utility companies now allow you to make name changes or switch service into your name via an online form on its website. Currently, there is no mechanism in the tariff. Enter your National Grid Account Number without dashes or spaces: Enter the first 4 letters of your last name or business name (excluding punctuation) Take me to set up my Speedpay profile Net Metering Credits are calculated at the rate of the Host Customer (Customer A in this example). However, if you wish to sell the output to the market you would be required to interconnect under ISO-New England's Schedule 23 Tariff (if size is < 20 MW) which can be found at http://www.iso-ne.com/regulatory/tariff/sect_2/sch23/index.html. It will be considered a Class III facility. Every utility company uses slightly different procedures. When you call or use the online form, be prepared to give the following information: If you're a new customer, you might have to pay a security deposit. Will all credits on my account be refunded to me via check if at some future time, while under the Interconnection Service Agreement, I sell my property? Public Utility Complaint to report a problem with phone, gas, heat or electric company. If you are moving your home, you cannot substitute your name for that of the previous homeowner you have to create a new utility account. Less paper. You can do this by accessing your customer portal on your suppliers website. 1. National Grid would purchase output from them at the The good news is that this is, in most cases, quite a fast and straightforward process. You can manage the details on your utility accounts by logging into your supplier's website, or contacting them via email or over the phone. 3) Net Metering Credit will be a line item in the Delivery section of the bill. Register here to get started. Check, Start, Stop, or Transfer Service. Credits will be allocated from the Host Customer to "target" customer(s), as directed in Schedule Z on a percentage basis only. You have reached the end of the nav drawer. password? HVAC, consumer electronics, lights) that can be turned off and on based on the needs of the customer. How often could I submit a Schedule Z form or modify my Schedule Z allocations? Select Your Region Where can we help you today? If you just need to change your legal name, you will already know the name of your utility company. Copyright @ 2023 National Grid USA Service Company, Inc. All rights reserved. But if you are moving into a new house or apartment, you can ask the previous owners, your realtor, the landlord or a neighbor to provide you with that information. Please consult with your Local Electric Distribution Company. The default rate with National Grid is a variable one that changes every month. This is a great way to sign in faster, but for privacy and security reasons we recommend you check this option only on a private computer. What happens if I have excess credit at the end of the year? If you let someone else live at the property and they rack up big bills, you'll be responsible for paying those bills as long as your name is on the account. What are the definitions of a Unit and a Facility? when the sun shines or the wind blows). Where can I find a Form W-9 for National Grid? Unfortunately, there is no way to speed up this process. Copyright @ 2023 National Grid USA Service Company, Inc. All rights reserved. With My Account, you will be able to easily access all your account information from any electronic device, at any time! I'm moving into a house with a self-generation system already installed. Allocation of credits is not allowed to gas accounts per the Net Metering Tariff. http://www.mass.gov/dor/businesses/help-and-resources/legal-library/regulations/62-00-income-tax/830-cmr-6261-residential-energy-credit.html, Our W-9 forms can be found at /shortcut_w9.asp, Email: 1) Understand how your generation system works. A Class III Net Metering facility can be up to 2 MW. This depends on a number of factors. To find your load zone you can visit You are eligible after: I'm moving into a house with a self-generation system already installed. Let us set up your energy supply with the best supplier in 10 minutes. We only collect anonymous data. If you prefer, provide the meter number. Manage your alert preferences easily online in your My Account profile. You have reached the end of the nav drawer. Specific If you have already received a new Billing Account number, please enter new account number when submitting your change in ownership requests form on the Contact Us link. 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