Our flight deals will help you go on a vacation without bothering about the budget. Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. Here are the best watches of the year: should you care? Hence, under the Thai Airways cancellation policy, a request for a refund can be made. You also have the option to opt-out of these cookies. So a week ago Thai airways cancelled my flights for May. All rights reserved. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. The struggling airline had previously asked for a government bail-out via a 58.1bn baht ($1.81bn . Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. 28 days is pretty standard. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. If your flight is cancelled or is subject to a long delay, or if you are denied boarding on a flight for which you hold a valid reservation, you are entitled to certain rights in accordance with the EU Regulation 261/2004, which entered into force on February 17th, 2005. The following year, Thai lost US$369.5 million. Necessary cookies are absolutely essential for the website to function properly. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. According to the Thai Air tickets cancellation policy, you may be subjected to a complete or partial refund by reversing a flight. I've twice emailed the Sydney Thai office but as yet not a single reply. I . From that, you will have the My Booking section. This can assist you in determining whether or not your booking has been verified. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). . Jennie Barber was awarded a full refund of 2,523.42 to cover the . The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. At times, for many reasons, the airline can cancel a travelers booking. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. If the cancellation has been done after one day of booking, you will be levied a fee of roughly USD 90 to USD 120. Well send you an email to re-activate your account and enter a new password. These terms are as listed below: The operator, Thai Airways, understands that flyers may have challenges or emergencies after purchasing their plane tickets. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. By doing so, you will not be levied any extra charges. Please read the following reasons why a traveler may cancel a reservation with Thai Airways: A customer can cancel Thai Airways flight by using different ways depending on the timing of his or her cancellation request. A representative of the air carrier can help you with your ticket reversal needs, once your call gets connected. expand_more. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. It's more the lack of communication . expand_more. 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Nevertheless, the air operator may allocate a seat to a flyer on another flight on a similar route, based on availability. Copyright 2023 Thai Airways International Public Company Limited (THAI). All rights reserved. Travelers will be required to pay the required cancellation fees in order to reverse a booking with Thai Airways. Why do foreign men like Thai women? Because of this pandemic, many passengers were unable to board their flights. THAI Airways. THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. It said: Thai completely appreciates the inconvenience caused to passengers as a result of its current legal situation, which is why a number of policies have been put in place in the interim to accommodate passengers to the best of its abilities, including flexible rebooking at no extra cost, extension of the validity of tickets until December 2022. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. The new planes are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient. These aircraft are suitable for lucrative long-haul flights and come with room for 8 first-class passengers, 40 business-class passengers and 255 seats for those flying economy. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. Inability to adhere to other policy norms, such as. You should receive an email confirmation within 24 hours from . Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. The plan being pursued was put forward by top executives at the airline including Chief Financial Officer Chai Eamsiri who made a submission to the court in September. 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. All rights reserved. Alaska Airlines also tends to offer the cheapest premium fares, which reflects that reality. . However, as THAI is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the Company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time. However, it did not immediately approve proposals in the revised plan to deal expeditiously with creditors in countries or territories where there is a risk, according to the airline, of its aircraft being seized. However, the airlines management pointed to its surging prospects this year with a cash flow of around 20 billion and argued before the court that it needed to make changes to continue to push the plan towards its fruition. Passengers may have entire control over whether or not they may want to travel with the carrier. expand_more. People whose flights were cancelled by beleaguered airline face three-month wait over payment decision. In case of a long wait (minimum of 3 hours), you have a right to care from the airline. 3. Does this mean everyone waiting for a refund from the Covid-19 pandemic and before Thailands flagship airline declared bankruptcy will finally get their money back? The amount refunded will be calculated based on the value paid for the ticket originally. Further information on the refund process and developments concerning the Companys rehabilitation proceedings will be provided in due course. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. The customer care number of Thai Airways can be reached at (66-2) 356-1111. Firstly open the main website of Thai Airways.2. By accessing the main site, a tourist can obtain a refund from Thai Airways. As a matter of fact, when Thai Airways cancelled 95% of its flights during the COVID-19 pandemic, leaving UK travellers in a lurch, many of them found seeking refunds confusing and challenging in the extreme. On 5th March 2021 we received an email stating that unused vouchers would be refunded between 1st July 2022 and 31 December 2022. All rights reserved. It determines all of the reversal terms. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. In case, a passenger fails to board a flight and does not apply for money back, she/he will not be refunded any money. Once your flight has been displayed, click on your reservation that needs to be reversed. Airfleetrating Cancellations Policy Thai Airways Cancellation Policy. Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. Moribund Airways (formerly known as Thai Airways are going no where fast. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. Then, you should inform her/him about revocation and the reason associated with it. Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. If the fare terms did allow for a full refund if you cancelled, then you could try your credit cRD. My flight in April was a little more than the 490 return I paid for a return LHR to HKT a few years back and now I'm looking at flights for November and the price is minimum of 877! I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. Click on the My booking feature in the Manage section.3. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. Thai Airways International are forced to cancel flights due to the coronavirus. There are both online and offline ways to initiate your cancellation process. With it where you can join the discussion on everything happening in Thailand right now out of Covid... Any inconvenience caused during this period where you can join the discussion on everything happening in Thailand right.... Moribund Airways ( formerly known as Thai Airways refund on your own in UK. Or not they may want to travel with the carrier a week ago Thai Airways are going no where.. 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