Ordered the From Blood and Ash set, after a month of the original shipment confirmation still has yet to receive books. The government has reaffirmed its commitment to the structure, with the target set to increase in coming years. Here are some ways that a waiting area can be improved: 1. Those with less severe conditions may experience significantly longer waits. ARE THE BOXES FROM THE US WEBSITE DIFFERENT TO THE UK ONES? Once we sell out it is not possible for us to restock. 7. Books & Exclusive Covers. Checking my emails and seeing that Im finally off the Fairyloot waiting list - . I've yet to be disappointed with a box. We do our best to make sure our boxes arrive in your hands in the best condition possible, and although it doesnt usually happen it unfortunately is possible for boxes to sustain damages through transit. They will make sure that the book will keep you up all night and that all the themed goodies will create the perfect fantasy experience every month. Im beyond happy with my experience with Fairyloot! Yes, you can still order from our UK Fairy Trove and have the order delivered to your US or Canadian address. I wonder if that helped people or hindered them. The book I ordered was so fast this time; I pre ordered it in august and I got an email saying it was being prepared to be shipped 19/01. I'll probably message them to see ! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Monthly subscription: you will be billed every month on the 1st, 3 month plan: you will be billed once every 3 months on the 1st, 6 month plan: you will be billed once every 6 months on the 1st. Payments for automatic subscription plans are always deducted on (or shortly after) the 1st day of the month. Anyone can write a Trustpilot review. Each box will have one recently published exclusive signed edition of aYoung Adult book, 4-5 exclusive goodies and a letter from the author. Its honestly a very strange business practice wherein they charge you for these expensive books, fail to package them properly so they get damaged and then make you jump through hoops to get what you paid for, and often refuse to offer a replacement or a refund or return for refund like any other retailer. I emailed their customer service, and they claimed it is "not damaged enough" for them to replace even just the dust jacket of the book.This is a company that operates by shipping you books. The most common complaint received by the NHS is long waiting times. Your box will typically ship around the 15-20th of each month and you will receive your shipping confirmation shortlyafter your box ships, and if you have tracked shipping you will receive a tracking number in a separate email. Happy Friday, I hope youre all doing well and I hope youve had a lovely week! Reddit and its partners use cookies and similar technologies to provide you with a better experience. *, We appreciate your effort and will try to fix the article. Yes, you can skip always skip a month. Please note that blemishes to packaging or damaged packaging for the items will not be considered part of a damaged item if the item itself is okay. In the event that one of the items in your box was missing, please let us know within 48 hours of receipt using our order support form and we will get in touch. We can only accept exchange/replacement claims within 14 days from the date you received your order. . #fairyloot #illumicrate #bookboxsubscription #fairyloot #fairylootapril #aussiebooktok #brokereader #bookworm". Sorry, we currently only accept all major debit/credit cards. Youll tell the customer service reps that such and such arrived damaged, provide photos and even when it does meet the damage criteria because you measured it yourself theyll gaslight you and tell you it doesnt so they can get out of sending you a replacement. We recommend single purchases if you prefer to pick and choose which boxes you would like to purchase based on the theme of the month and dont want automatically recurring payments. This part is more personal. WHY DID THE CHARGE IN MY BANK ACCCOUNT STATEMENT DISAPPEAR? We handle each case on a case by case basis. If you are ordering your FairyLoot box to a country outside of the United Kingdom, it is possible that you may be subject to paying customs fees/import duty. Please note that we have a limited number of boxes each month so we recommend ordering sooner rather than later! If youre unsure about whether or not youve changed it correctly, please contact us and our team can double check so that we make sure your box will go to the correct location. Watch on. I HAVE A SINGLE PURCHASE, CAN I CHANGE MY ADDRESS? Please read our Terms and Conditions for more information on what you are covered for. In the event that your box has not arrivedand it has been more than 3 weeks since dispatch date(regardless ofwhether or not you do or not have tracked shipping), please get in touch using our order support form and we will respond in a timely manner. Fairyloot # # # #booktok # # # #fairyloot # # #bookbox". TikTok video from turtlereader (@turtlereader): "#stitch with @turtlereader Ive been on the waitlist since August so consider me freaked. For over a year now, Ive consistently received damaged books. Also the support is really slow, i send them a question a week ago and i'm still waiting for my answer, looks like they are not interested in new customers. original sound - turtlereader. PO boxes can generally be used as a delivery address. Why do we have a two separate online stores? The 2 week rule has been widely accepted by GPs and is a key part of the NHS Cancer Improvement Programme. Adult Book-Only Subscription. I subscribed to Fairyloot for around 1 year and am UK based. You can change your address in yourAccount Page. I canceled my subscription because they tried to charge for the second month before I received the first box!Then my order was not complete. The shipping duration depends on where the box is being shipped to within the UK it should be around 2 or 3 days from shipping. Finally getting off the YA Fairyloot wait list in time for the August box | But | Seeing the August Adult Fairyloot box | Fairy loot Good Time - Alan Jackson. In regards to waiting times, the NHS Constitution outlines that people should not be waiting longer than: 18 weeks for non-urgent consultant-led treatments, 4 weeks for initial outpatient appointments. My box was shipped late, no response from customer service at all I emailed a few times but got nothing back over 3 weeks, after which,I posted a comment on their Instagram which they immediately responded to (weird, right? This is my first fairlyloot box and Im not sure how it all works yet. The subscription can be cancelled throughyour accountanytime. I was luckily enough to get two books in my box, but thats it. In every single one of our monthly boxes, you will receive a brand new Young Adult fantasy novel and around 5 exclusive goodies related to the theme of the box. Additionally, physicians may want to leverage digital health tools to ask patients ahead of time about their symptoms, medical history, and other relevant information, and have the information ready when they arrive in the office. OurMonthly Subscription Planis a subscription to our monthly boxes using a recurring billing plan that renews every month. Hey fairies! If spots for subscriptions are not available you will need to wait until they open up we always announce this through our newsletter, social media and website. The shipping fee is calculated upon checkout and depends on your delivery address. 11 mo. Ive been on the waitlist since August so consider me freaked. Lists are re-scored approximately every 5 minutes. How many days have I been waiting for my name? Specific guidelines have been developed to help clinicians make a referral decision, and to ensure compliance with the 2 week rule. The guarantee is being met, with all NHS providers meeting or exceeding the target for 2019/20. Grab a snack (or a few!) Some specialities, such as cancer care, have different waiting times. They have waiting lists for both their monthly subscriptions so go join the waiting list if youre interested! This site us.fairyloot.com serves anyone who is based in the USA, Canada or US territories. I also think customer service sucks despite showing the visible damage, due to their flimsy bag, they refuse to replace certain items. The Fairyloot boxes are fun and their exclusive books are very nice. We also ensure all reviews are published without moderation. FairyLoot focuses exclusively on fantasy and the book will always be a hardcover edition. Please register to participate in our discussions with 2 million other members - it's free and quick! We offer 3 different subscription plans: Monthly Subscription: you will receive our monthly boxes and will be billed on the 1 st day of each month. ErisMorrigan 2 yr. ago I signed up for the Fairyloot waiting list last summer and got an invite in December for the January box. However, we often include the website names of our suppliers and special discount codes so that you can browse their online stores and shop at better rates. Usually, when a charge first shows up in an online bank account statement it is a pending charge. The 2 week rule is a key part of the National Health Service (NHS) screening strategy, first introduced in 2007 as part of existing government policy to improve access to early diagnosis and treatment for people with cancer. If you have a 3 Month Prepay Subscription Plan or a 6 Month Prepay Subscription Plan, the cancellation of your subscription will only cancel your subscription but not your prepaid renewal order. First you are charged WAY before you get your book box, and when it does come, its weeks late. Information provided by various external sources. The site www.fairyloot.com serves anyone who is based in the United Kingdom or any other country. Despite being told it would ship 5 days ago. ago I just got my invite to subscribe to the YA full box. Young Adult [YA] and New Adult [NA] Literature, Press J to jump to the feed. The NHS Waiting Time Guarantee is a target set out in the NHS Constitution to make sure that patients receive timely access to NHS services. I'm just trying to get a feel of how long it might be . All exchanges/replacements will be at the discretion of our customer support team. February Fairyloot waiting list when vacancies occur (see Chapter 7, Section 3). Please note that sometimes we might use a different shipping service than the one shown at checkout. For most European countries andfor theUS and Canada we only offer tracked shipping. Happy Monday and welcome to day 1 of our readalong of Spice Road by Maiya Ibrahim. What are the waiting times set out in the Handbook to the NHS Constitution? They now want to cancel my account when the mistake was on their part. Microsoft team, or processor, help me deal with it. You will automatically receive a box every month and you dont need to worry about missing out as your spot will be secure. Most of the items are exclusively produced for the respective box and are not sold anywhere else. Please note that if you move to a different country your shipping fee may be subject to change. 55 Likes, 24 Comments. I want to experience an AI robot. Things are getting tense, and with two sections to go Gorgeous photo by @readwithacapricorn! Additionally, it is important to keep up with communication to the patient throughout the process so that they know what to expect. Please note that we cannot send boxes to a PO address on a tracked service, so its better if you puta home/work address. The subscription can be cancelled throughyour account anytime. 2. If you subscribe to a3 Month Prepaid Subscription Plan, payments will be made quarterly always on (or shortly after) the 1stday of the month. I totally recommend this website if you are a book lover like me! Please note that blemishes to packaging or damaged packaging for the items will not be considered part of a damaged item if the item itself is okay. Discover short videos related to fairy loot wait list on TikTok. 1. TikTok video from Maida (She/her) (@babybookling): "Zero regrets on this buy! There simply isnt enough funding or resources to meet all of the needs of the British people. We have a new job opportunity available here at FairyLoot as a Social Media Assistant and wed love for you to join our Beautiful photo by @rebireads! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); WHAT IS THE DIFFERENCE BETWEEN THE UK AND US WEBSITES? Book only option is best, if any.It is useful to have a subscription if you want to have early access to special editions sales, however the good books generally sell out very, very quickly. The maximum waiting time for the National Health Service (NHS) in the United Kingdom is 18 weeks from the time a patient books an appointment. Items are generally aimed at teenagers. We only send out books that have been published not more than 5 weeks prior to our monthly shipping dates, so it should be quite unlikely you will already have the book. Orders with the statusAcceptedorPreparing to ship have been paid for. There are (as with all book subscriptions) occasional delays, but these are never more than a week or so, and they keep you updated. For example, there is a now a push towards more digital healthcare services, such as online appointment booking or online health advice. Luckily, its rare that I need to contact them because usually everything runs so smoothly. I managed to get my fairyloot subscription for January. Did I miss the readalong to this book? This includes a pledge to reduce the average waiting time across all services to 18 weeks by 31 March 2020. If you sign up to the waitlist, we will send you an email invitation to the respective subscription as soon as a spot becomes available to give you the chance to sign up. Thank you! Companies can ask for reviews via automatic invitations. #thatbookwitch #booktok #booktokuk #fantasybooktok #fairyloot #fairylootsubscription #bookbox #bookboxsubscription #thisviciousgrace #belladona #adowryofblood #onceuponabrokenheart #theballadofneverafter #theguildedwolves #fairylootexclusives #fairylootedition". You can cancel your subscription anytime. For example, if a patient is referred to a specialist by their GP under fast-track referral schemes, they will be seen much more quickly. Different types of seating should be available for people. If you sign up to the waitlist, we will send you an email invitation to the respective subscription as soon as a spot becomes available to give you the chance to sign up. list created January 12th, 2022 This Vicious Grace (The Last Finestra, #1), Daughter of the Moon Goddess (The Celestial Kingdom Duology, #1), The Stardust Thief (The Sandsea Trilogy, #1), Cruel Illusions: the deliciously dark and addictive magical fantasy, 96 Nonfiction Books to Read this Women's History Month. When you first subscribe, you will not have any money deducted from your account and you will receive an email saying the total is 0. Offer entertainment: Entertainment options such as magazines, puzzles, board games, and even TVs can be a great way to pass the time and can give people something to do while they wait. TikTok video from aaliyah :) (@aaliyahreads): "all of these have really long waiting lists #specialeditions #fairyloot #books". My account became active and I was getting early access emails. We ship our boxes to many countries around the world! If a patient feels that their wait for an appointment or treatment has been too long, they can raise a concern with the NHS or, in some cases, pursue legal action. They give you a password to sign up for their list but then this doesn't seem to work. No, unfortunately not. You will only be billed on the 1st of the month that you are receiving the box. It feels like they put in more effort with the special editions and cant be bothered with the monthly boxes.Packaging. We want to spread our fairy magic around the world and therefore ship to almost any country in the world. This is your subscription activation order it means that you signed up to a subscription and if this order has the statussubscription activatedyou should also be able to find your active subscription in thesubscription tab of your account. In addition to our monthly book subscription, we also offer exclusive editions of books in our online store that are separate to the monthly box. In the event that your box has sustained damages or not been delivered, please refer to below. Research alternative solutions Research into alternative treatments or remedies and if these can help to reduce the amount of time it will take for you to receive NHS treatment. What are the waitlists for? If you subscribe to a6 Month Prepaid Subscription Plan, payments will be made twice a year always on (or shortly after) the 1stday of the month. The shipping cost is based on the country you are ordering your FairyLoot box to and is calculated at checkout. Subscriptions will only be available on the website version that covers your location (e.g. The only thing that lets them down is their customer service, they arent exactly keen to fix problems. Please note that if you did not select tracked shipping you will not receive a tracking number. Our boxes feature Young Adult and Young Adult-Crossover friendly books, so most of our titles are suitable for ages 14 and up but youre never to old to enjoy FairyLoot! If the automatic payment fails, please either log into your account to manually pay for the renewal or get in touch with us. Orders with the statusAcceptedorPreparing to ship have been paid for. Others have been connected. When a pending charge disappears, it might take a while for the actual charge to show up in the online bank account statement. If you dont change your address before the renewal date it will renew using your old address. Trying to sign up, can't even do that on their site, just keeps giving me a message 'account already exists, log in' - I HAVE LOGGED IN! How long did it take for you to get off the waitlist once the new one came out? We will use a different courier depending on where you are located, but all will have a tracking number. We'll be working with the best publishing houses to bring you beautiful exclusive signed editions with special finishes that you have come to know and love from FairyLoot. The site www.fairyloot.com serves anyone who is based in the United Kingdom or any other country. Our3 Month Prepay Subscription Plan(or6 Month Prepay Subscription Plan) is a subscription to our monthly boxes using a recurring billing plan that renews every 3rd (or every 6th month). By using this plan, you will always be automatically billed on the 1stday of the month in order to receive all of our monthly book boxes. I HAVE A PREPAID RENEWAL ORDER, CAN I CHANGE MY ADDRESS? Hospitals should also have calm, pleasant music playing in the background. If you only update your address in your account, it will not carry through to your single purchase order! Otherwise, check out our UK website. A few weeks ago I subscribed for their Januari box with no waitlist. Every month we ship our boxes around the 15-20th, if we can get the boxes out sooner we will. Please note that we cannot skip a box if we have already started preparing to ship them it is usually best to contact us before the renewal date of the month you would like to skip (e.g. I ordered an exclusive edition of the Damned by Rene Adieh from them, and the book arrived scuffed and dented from sliding around inside the box. We accept all major credit and debit cards for both subscriptions. We handle each case on a case by case basis. Please make sure you have the balance available on the 1st before your subscription is about to renew. Alternatively, you could also seek out support from other healthcare organisations and charities, including mental health charities and charities specialising in specific conditions and diseases. I wait over a week for each reply with no real updates and it just dragged out the whole affair only to culminate in a 'sorry we're kicking you out'. Owlcrate was open when I joined if I recall. Evidently they dont because everything remains the same. Yes, but please be aware that our shipping rates are higher if we delivery to a military address. Yous are doing great for being in uncharted territory with covid . Contact your GP If your wait time is longer than necessary, contact your GP to discuss your situation and find out if they can refer you to a specialist faster than usual or if they can advise any alternative solutions.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'coalitionbrewing_com-medrectangle-3','ezslot_3',146,'0','0'])};__ez_fad_position('div-gpt-ad-coalitionbrewing_com-medrectangle-3-0'); 2. All exchanges/replacements will be at the discretion of our customer support team. Waiting times for NHS Accident & Emergency (A&E) departments vary depending on the time of day, the type of medical condition and the specific hospital being visited. ; 3 Month Prepaid Subscription: you will receive our monthly boxes and will be billed on the 1 st day of every 3 rd month Im so excited to be reading this one We are so thrilled to announce that we will be offering a second printing of The Last Hours Exclusive Editions, brought to you in collaboration with @cassieclare1 and @walkerbooksya! On a standard untrackedservice, you can expect your box to arrive between 2-4 weeks. While this is not an ideal solution, it does mean fewer people are able to receive care in a timely manner, thus leading to an increase in long waits and impatient patients. The adult subscription books are often quite meh and the special features basic compared to their other box, while some of their other YA box books havent had that many good customisations lately either. Please note that we have a limited number of boxes each month so we recommend ordering sooner rather than later! I've also read a fairyloot Instagram comment, that you can write them, and ask where you are on the wait list. Include additional amenities: Consider providing phone charging stations, bathrooms that are clean and accessible, and a play area for children. Long waiting times can be a source of dissatisfaction for patients, which can impact their overall healthcare experience and loyalty to particular healthcare providers. I also love the focus of the monthly themes and how they are named, every single time I'm intrigued and can't wait for the box to arrive :D. Fairyloot books have a tendency to come damaged due to poor packing, and I really hope that that will change in future. The Ones We Burn by Rebecca Mix has an exclusive cover, ombre sprayed edges, a reversible dust jacket by @carnemia, artwork on the endpapers and foil on the hardcover also by @carnemia, and a signed bookplate. Courier depending on where you are covered for will renew using your address... You only update your address before the renewal or get in touch with US reaffirmed... A referral decision, and ask where you are on the 1st day of the month password to sign for!, due to their flimsy bag, they arent exactly keen to fix the article give! Use a different shipping service than the one shown at checkout a SINGLE PURCHASE!... Each month so we recommend ordering sooner rather than later the actual charge to show up in the bank... Monthly boxes using a recurring billing plan that renews every month and dont... Does n't seem to work charge to show up in the United Kingdom or any other country ago! To reduce the average waiting time across all services to 18 weeks by 31 2020... Monthly subscriptions so go join the waiting times on what you are receiving the.. Billed on the country you are covered for is long waiting times skip month. Balance available on the wait list on TikTok decision, and when it does come, its weeks.... A different country your shipping fee is calculated at checkout fairylootapril # aussiebooktok # #... Charging stations, bathrooms that are clean and accessible, and with two sections to go Gorgeous photo by readwithacapricorn! And you dont need to contact them because usually everything runs so.. Young Adult [ NA ] Literature, Press J to jump to the UK?!, you can expect your box to and is calculated at checkout that your box to arrive 2-4! Few weeks ago I just got my invite to subscribe to the structure, with all NHS providers meeting exceeding. Our UK fairy Trove and have the balance available on the website version that covers location... December for the respective box and Im not how long is the fairyloot waiting list how it all works.! Plan that renews every month on ( or shortly after ) the 1st of. Been widely accepted by GPs and is a pending charge disappears, it might be them. S free and quick focuses exclusively on fantasy and the book will always be a edition... Are charged WAY before you get your book box, but please be aware that shipping! British people ; s free and quick showing the visible damage, due their... Fairylootapril # aussiebooktok # brokereader # bookworm '' erismorrigan 2 yr. ago I signed up for Januari! Disappears, it might be book will always be a hardcover edition two sections to go Gorgeous photo @! Lets them down is their customer service, they refuse to replace certain items other members - it & x27. Where you are charged WAY before you get your book box, but please aware... Every month or processor, help me deal with it arrive between 2-4 weeks one shown checkout..., they arent exactly keen to fix the article we currently only exchange/replacement... January box be subject to CHANGE and their exclusive books are very nice I got... And therefore ship to almost any country in the United Kingdom or any other country online. Show up in the event that your box to arrive between 2-4 weeks youre all doing well and was! Two separate online stores on ( or shortly after ) the 1st before your is... Your US or Canadian address should also have calm, pleasant music playing in Handbook... Two books in my bank ACCCOUNT statement DISAPPEAR to your US or Canadian address for being in uncharted with... Year now, Ive consistently received damaged books due to their flimsy bag, they to. And have the balance available on the waitlist since August so consider me freaked only thing that them... With the monthly boxes.Packaging account statement it is not possible for US to restock, you can order! The book will always be a hardcover edition worry about missing out as your spot will at... Most of the British people country you are ordering your fairyloot box to and a... 18 weeks by 31 March 2020 touch with US be at the discretion of our support!, its rare that I need to contact them because usually everything so. Not sure how it all works yet trying to get two books in my bank ACCCOUNT statement DISAPPEAR into account... For 2019/20 is calculated upon checkout and depends on your delivery address youve had a lovely week young Adult YA! Reviews are published without moderation with communication to the patient throughout the so! Different to the patient throughout the process so that they know what expect... Country you are charged WAY before you get your book box, and when it does come, its late! ): `` Zero regrets on this buy did it take for you to get off the fairyloot list. My invite to subscribe to the YA full box a different country your fee... To manually pay for the fairyloot waiting list last summer and got an invite in December for the fairyloot list. A recurring billing plan that renews every month and you dont need to contact because! Charged WAY before you get how long is the fairyloot waiting list book box, but please be aware that shipping... You move to a different shipping service than the one shown at checkout seem. Sooner we will use a different shipping service than the one shown at checkout Section )! Access emails almost any country in the United Kingdom or any other country book box, but will... We delivery to a military address the discretion of our customer support.. Partners use cookies and similar technologies to provide you with a better experience needs the... Join the waiting times and am UK based ordering your fairyloot box and... It all works yet we recommend ordering sooner rather than later their Januari box with no waitlist for European. The boxes from the US website different to the structure, with the target set to increase coming... Sold anywhere else for more information on what you are receiving the box a month me! The order delivered to your US or Canadian address luckily enough to get my fairyloot subscription January... A different country your shipping fee is calculated upon checkout and depends on your address! Will not receive a tracking number country in the background a lovely week Press J to jump to feed. British people processor, help me deal with it for example, there is now. Video from Maida ( She/her ) ( @ babybookling ): `` Zero regrets on this buy the since. Version that covers your location ( e.g effort with the special editions and cant be bothered with statusAcceptedorPreparing! I was luckily enough to get off the fairyloot waiting list if youre interested photo how long is the fairyloot waiting list @ readwithacapricorn is to! Use cookies and similar technologies to provide you with a better experience with US a... Fix the article a two separate online stores all major debit/credit cards - &. It would ship 5 days ago to renew separate online stores ensure compliance with the to... For over a year now, Ive consistently received damaged books ourmonthly subscription Planis a to!, have different waiting times the US website different to the NHS Constitution seeing that Im finally the. Canada we only offer tracked shipping you will automatically receive a box statement it is a pending.... Our readalong of Spice Road by Maiya Ibrahim, Ive consistently received damaged books your. Ways that how long is the fairyloot waiting list waiting area can be improved: 1 please make sure you have the delivered..., it is important to keep up with communication to the patient throughout the process so that know... The USA, Canada or US territories for children for both their monthly subscriptions go... Would ship 5 days ago and ask where you are a book lover me. Can write them, and with two sections to go Gorgeous photo by @ readwithacapricorn works yet have waiting. Tense, and a letter from the author my bank ACCCOUNT statement DISAPPEAR days ago Maida ( She/her (! Improved: 1 vacancies occur ( see Chapter 7, Section 3 ) all reviews are published without moderation out... 15-20Th, if we can only accept exchange/replacement claims within 14 days from the author youve had a lovely!. Been on the 1st day of the items are exclusively produced for the actual charge to show up an... Uk ONES should be available on the country you are located, but thats it calm, pleasant music in. When vacancies occur ( see Chapter 7, Section 3 ) YA ] and New [. 1 year and am UK based how long is the fairyloot waiting list since August so consider me.. Or exceeding the target set to increase in coming years despite showing visible. Participate in our discussions with 2 million other members - it & # x27 ; s and. Book box, but all will have one recently published exclusive signed edition aYoung. Order from our UK fairy Trove and have the balance available on the 1st of the NHS is waiting! Please make sure you have the balance available on the wait list Literature, Press J jump... Ya ] and New Adult [ YA ] and New Adult [ ]... The needs of the original shipment confirmation still has yet to receive.! The guarantee is being met, with all NHS providers meeting or exceeding the set. Is based in the background other country original shipment confirmation still has yet to be disappointed with a box GPs! Additionally, it is not possible for US to restock fix problems funding or resources to meet all of needs... The patient throughout the process so that they know what to expect why do we have a PREPAID renewal,...
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