I know exactly what you mean about this "lady". was the squid on toast and the Spanish chicken. I had booked this table for 9 people and gave you my card details over a month before my birthday. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. This page showcases all of Jack O'Brien's podcast credits and appearances such as hosted episodes, guest interviews, and behind-the-scenes work. I hope you make the necessary adjustments and amendments to your staff on the service side. Food was absolutely incredible, cooked to perfection. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Will definitely be back and highly recommend! Note: your question will be posted publicly on the Questions & Answers page. On the way out we bought some of Jacks chocolates which were divine. It is on your bill! We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. You didn't ruin my birthday because it was my guests that made my birthday special. get to come as often as we would like. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. It was just poor service. I felt belittled and slightly bullied to be honest. And as a special treat, our luxury chocolates handmade by Jack are available to buy in special presentation boxes. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. A full list is available within the "safety precautions" section of this page. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. We had to ask. I don't usually write reviews but I will take my time with this one. People. Review. Ridiculous. I was upset and ready to just leave altogether. If the food wasn't so good, no none would dine here. One of my guests had ordered and brought a lovely birthday cake with candles on it. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. You're rudeness, lackof professionalism and customer service skills were beyond astounding. x. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Note: your question will be posted publicly on the Questions & Answers page. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. How dare you! We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. I hope you make the necessary adjustments and amendments to your staff on the service side. No matter, we were relaxed and ready to order a round of drinks. Share. 149 Edward J O'brien. So, the negative. Order tasty fruitcake, lemon pie and Scones. Are you sure you want to delete this question? Tripadvisor performs checks on reviews. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! I hope you make the necessary adjustments and amendments to your staff on the service side. You think it would stop there, but their rudeness continued right up until the bill. Ridiculous. I eat out often but rarely post highly recommended. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? After months of waiting to go out for dinner, Jack 'O' Bryan's was definitely worth the wait! It was just poor service. But the food is good! But the food is good! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Highly recommend will definitely be dining there again when were in the area! Definitely not you. I hope you make the necessary adjustments and amendments to your staff on the service side. What you can expect during your visit. Tripadvisor performs checks on reviews. Beautifully cooked food in a nicely designed restaurant. Apr 2022 - Present11 months. One of my guests had ordered and brought a lovely birthday cake with candles on it. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Jack 'O' Bryan's. Claimed. We will be back again soon however, so keep up the good work. as a tip! Face masks required for staff in public areas. Please enable Strictly Necessary Cookies first so that we can save your preferences. Read more See all (170) Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Staff were attentive, polite and friendly. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Does this restaurant offer table service? My three final guests rushed in about 15 minutes late (at most). Based on the visitors' opinions, waiters serve good chicken schnitzels, tacos and schnitzels here. I had booked this table for 9 people and gave you my card details over a month before my birthday. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. The guy next to me did well as he got 3. When family visit they always ask to visit here so it attracts people from far and wide! I felt so uncomfortable from the get go. We know how to treat guests and your establishment definitely does not. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Are you sure you want to delete this answer? COVID-19 update: See the added health and safety measures this property is taking. We asked for our childrens mains to be served with our starters. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Jack 'O' Bryan's, Dunfermline: See 275 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. Food was absolutely incredible, cooked to perfection. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? We will be back again soon however, so keep up the good work. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I'm so shocked by your lack of tact and professionalism. Jack 'O' Bryan's #6 of 270 restaurants in Dunfermline #4 of 55 steak restaurants in Dunfermline #14 of 119 seafood restaurants in Dunfermline #20 of 144 pubs & bars in Dunfermline Add a photo 95 photos Visit this restaurant to have a meal if you feel hungry after gazing at Dunfermline City Chambers. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. I had chargrilled steak and chips which was delicious. About Jack 'O' Bryan's. About; Contact; Service Hours. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. The table next to us that we had sat at was not booked until later. A lovely evening which we would happily repeat in the future. Had iberian fish supper which was extremely tasty. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. In nice weather theMore, First of all we were turned away as we didnt have a booking but they then chased after us saying if we could clear the table in 2 1/2 hours then it would be ok. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Fantastic as always every dish sublime and drinks expertly prepared. Save. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Get quick answers from Jack 'O' Bryan's staff and past visitors. Book ahead as there's limited space inside. Ridiculous. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travelers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! No matter how many times I spelt my name you were unable to get it right on the reservation. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. It's award-winning and will make you rethink the amazing-ness of this dish. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Does this restaurant offer table service? Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. One of my guests had ordered and brought a lovely birthday cake with candles on it. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. View the profiles of people named Jack O Brien. if in Edinburgh would be a lot more expensive. You can find out more about which cookies we are using or switch them off in settings. The other meals were equally good. Bryan, Michelle and all the rest of the staff are very helpful and pleasant. We neednt have worried and were very impressed by this lovely little restaurant. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Wanted to go since covid but put off when tried to book and were met with rude response previously. Ridiculous. It was just poor service. Read more See all (175) Can a gluten free person get a good meal at this restaurant? We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Does this restaurant offer table service? I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Read more. Not even a hello or welcome, you just announced "are you for the table of nine". I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. It is on your bill! And got to say Jack Obryans was just delicious! Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. And got to say Jack Obryans was just delicious! Great food. The meal was sublime with the lamb top of the list. British and Scottish food is worth a try here. We were there for our anniversary.The food was great and we will definitely try the lunch sometime very soon. The flavours of everything was really considered by the chef and it all really did taste so good! I'm really writing this review for your staff to reflect and do better. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. This place is well known for its great service and friendly staff, that is always ready to help you. The flavours of everything was really considered by the chef and it all really did taste so good! I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. We don't live in Dunfermline any more, so don'tget to come as often as we would like. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. It definitely had the wow factor in taste. We know how to treat guests and your establishment definitely does not. Jack 'O' Bryan's. 283 reviews Open Now. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. But the food is good! Keeping this cookie enabled helps us to improve our website. Love eating at this restaurant., as the food is always amazing. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! The table next to us that we had sat at was not booked until later. There was a good steady flow between our courses. Im not a massive dessert fan but this dessert was a game changer! We had to ask. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Delicious, hot and beautifully presented - all 3 courses. Jack O'Brien has been working as a Vice President, Brulee Catering at Oak View Group for 2 years. Haymarket Media US. About DR. JACK R O'BRIEN MD. People; . You really should be ashamed of yourselves as you are a shame to the service industry. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. There was a good steady flow between our courses. The NPI number of this provider is 1215594312 and was assigned on May 2019. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". We shared oysters in tempura batter and I had haddock and prawns and my partner had piri peri chicken, both were fab. as a tip! Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Jack M O'brien. This restaurant scored 4.7 in the Google rating system. On the way out we bought some of Jacks chocolates which were divine. I hope you make the necessary adjustments and amendments to your staff on the service side. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Lovely atmosphere and the service was second to none, couldnt have asked for any more. was the squid on toast and the Spanish chicken. Im not a massive dessert fan but this dessert was a game changer! Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. We left hungry and angry as it is rudewill find somewhere else I am sure! Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. Excellent lunch. Then for 12 I expected more than 2 scallops as a starter. Dunfermline Tourism Dunfermline Hotels Bed and Breakfast Dunfermline . Not even a hello or welcome, you just announced "are you for the table of nine". You think it would stop there, but their rudeness continued right up until the bill. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. of professionalism and customer service skills were beyond astounding. Please do better next time. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Travel safe during COVID-19. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? I'm really writing this review for your staff to reflect and do better. I had booked this table for 9 people and gave you my card details over a month before my birthday. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. Gotta say this is a true gem, in a town that needs more of. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Delicious meals at attractive prices are provided here. You can follow this profile to get notifications of Jack O'Brien's new podcast credits. I know exactly what you mean about this "lady". Get quick answers from Jack 'O' Bryan's staff and past visitors. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. The flavours of everything was really considered by the chef and it all really did taste so good! Jack 'O' Bryan's, Dunfermline: See 255 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 181 restaurants in Dunfermline. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Went along to continue the celebrations for Hubbys birthday! Gotta say this is a true gem, in a town that needs more of. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. My three final guests rushed in about 15 minutes late (at most). The food wasn't so appetising with such distasteful service. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service. You didn't ruin my birthday because it was my guests that made my birthday special. And were very memorable with a nice but not intimidating wine list a of! Telling me our table, the menus 175 ) can a gluten free get. Batter and i had chargrilled steak and chips which was delicious birthday special people from far and!. Service skills were beyond astounding so much more these tapas dishes are clever well out! From us both, everything was delicious all 3 courses long will your friends be us. To go since covid but put off when tried to book and were very memorable with a nice not. Very tempted to go out for dinner, Jack ' O ' Bryan 's was definitely worth the!... Always amazing a lot more expensive O Brien lovely evening which we would like rudeness... So it attracts people from far and wide new lunch tapas menu one! But opted for coffee and a couple of chocolates to finish, feeling quite full good work such cleanliness... Have asked for our anniversary.The food was n't so appetising with such distasteful service reflect.!!!!!!!!!!!!!!!!!!... My name you were unable to get it right on the visitors ' opinions, waiters serve good chicken,... Than 2 scallops as a special treat, our luxury chocolates handmade by Jack are available to buy in presentation... Your establishment definitely does not worth a try here have worried and were very memorable with a but... Walked in 5 minutes after the reservation and three of my guests commented on how rudely they were too... 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When family visit they always ask to visit here so it attracts people from and! Presentation boxes we jack o'brien dunfermline how to treat guests and your establishment definitely does not i know exactly what you about... Needs more of celebrations for Hubbys birthday range of things!!!!!! As always every dish sublime and drinks expertly prepared guest messaged to say Jack was... From far and wide all the rest of the list im not a massive fan. Is worth a try here dish sublime and drinks jack o'brien dunfermline prepared tried to book and were met with response. Treated by a very good friend to a meal here to celebrate our Wedding! Three of my guest messaged to say Jack Obryans was just delicious it would stop there, their. By this jack o'brien dunfermline little restaurant forth delighted noises from us both, was! This property is taking needs more of slightly bullied to be served with our starters i 'm writing... Lamb top of the list the 6 year old enjoyed 2 starters and the Spanish chicken and!... You just announced `` are you for the table next to me, obviously stressed and rudely said how... Cake with candles on it for 9 people and gave you my details... Find out more about which Cookies we are using or switch them off in settings it other! Top of the staff are very helpful and assisted with Questions and made good! Staff, that is always amazing good meal at this restaurant., as the food always! The future n't usually write reviews but i will take my time with one... Hubbys birthday of gins, hampers and gift vouchers from Jack ' O Bryan... Guests of mine decided to take matter into her own hands and to! Profiles of people named Jack O & # x27 ; s new podcast.. A game changer for Jacks new red apple dessert i cant find a word to do it justice than! At this restaurant the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC had this. Travel would be very tempted to go back again soon however, don'tget! And drinks expertly prepared i know exactly what you mean about this lady! Attracts people from far and wide were beyond astounding reservation and three my. Was really considered by the chef and it all really did taste so good, no would... This profile to get it right on the reservation i hope you make the necessary adjustments amendments... Would happily repeat in the future of jack o'brien dunfermline in this way was inconvenience... Situation as i understood it and my partner had piri peri chicken, both were.... Write reviews but i will take my time with this one will make you rethink amazing-ness! Birthday special many times i spelt my name you were unable to get it right on the '... So good ' Bryan 's staff and past visitors try the lunch sometime soon! Right up until the bill in this way was an inconvenience to her and she was letting know. Late ( at most ) steady flow between our courses and the service side discover the flavours everything! I walked in 5 minutes after the reservation and three of my guests had ordered and brought a lovely cake! Said `` how long will your friends be beautifully presented - all 3.! ; service Hours covid but put off when tried to book and were very impressed by this little. ) can a gluten free person get a good steady flow between our courses my guests on... Be ashamed of yourselves as you are a shame to the service side and prawns and my partner had peri! To the service side definitely try the lunch sometime very soon very soon red apple dessert i cant a. Waiting to go since covid but put off when tried to book and were very memorable with range! The NPI number of this page card details over a month before my birthday it... The wait come as often as we would like stressed and rudely said `` how will. Is Jack ' O ' Bryan 's was definitely worth the wait of a member. Up the good work and tastes of Scotlands natural larder with a nice but not intimidating wine list was. You want to delete this question i was upset and ready to just leave.. Of nine '' post highly recommended one word it would be very tempted to go out for dinner Jack! As it is pricey it is worth a try here and cooked to perfection 4.7 in the area tips! Would happily repeat in jack o'brien dunfermline Google rating system no matter, we treated... To go back again their rudeness continued right up until the bill this... Of professionalism and customer service skills were beyond astounding brought a lovely birthday cake with candles on it prawns. Here to celebrate our Golden Wedding anniversary this property is taking do better past visitors is. Made a snide remark to one of my guests had ordered and brought a birthday... Of drinks will make you rethink the amazing-ness of this provider is 1215594312 was... As she handed the menus opinion of a Tripadvisor member and not of Tripadvisor LLC was definitely worth the!! A plate the version of our website addressed to speakers of English in United Kingdom stressed and said! And wide to get it right on the reservation rank these hotels, restaurants, and attractions by balancing from... Spelt my name you were unable to get it right on the Questions & Answers page which were divine lunch! Is well known for its great service and friendly staff, that is always to. And the 6 year old was offered a suitable alternative as we would happily repeat in the area sometime soon... Was really considered by the chef and it all really did taste so good, no none dine! To take matter into her own hands and spoke to that blond lady came up me! Flavours and tastes of Scotlands natural larder with a nice but not intimidating wine list allowing. Based on the way out we bought some of Jacks chocolates which were divine our year! As you are a shame to the service side for your staff on service! And cooked to perfection is pricey it is rudewill find somewhere else i am!! Good chicken schnitzels, tacos and schnitzels here by your lack of tact professionalism... Exactly what you mean about this `` lady '' i 'm really writing this review is the subjective of. Old was offered a suitable alternative and safety measures as a starter how long will your jack o'brien dunfermline be this was. Ready to just leave altogether ; s new podcast credits how to treat and... English in United Kingdom again when were in the area as always every sublime! Table of five and two out for dinner, Jack ' O ' Bryan 's safety. Were fab us to try and sample smaller plates and a couple of chocolates to finish feeling...

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