Extensively expanded country house hotel. 095RL. ) We'd booked two rooms and - as guests - expected a more helpful reply than that. My wife went back to reception and managed to get us another room, which was in the main building, it was more welcoming all be it on the small side. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. If the system detects something that potentially contradicts our. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! There are more repeat guests here than most other properties. The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ideally, we would publish every review we receive, whether positive or negative. Claim your listing for free to respond to reviews, update your profile and much more. Nothing was too much trouble, and everything ran to time making my job very much easier. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We do have a good corporate trade during the week but also many leisure guests too. Service was personalised and friendly. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I hope for them it gets better or has a revamp, because this place looks like its about to crash. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. I managed to get a late deal on booking.com and was only staying one night as I had a gym class in the morning. The other people with us did have a comfortable bed, but sadly we didn't. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Reservations must be cancelled before 16:00 with regard to the date in advance stated in the policy below. Our team checks each review posted on the site disputed by our community as not meeting our. I wont even look at it if I pass it. Own or manage this property? Peeling wallpaper , mishmass decor/curtains/carpet. Tripadvisor performs checks on reviews. There was a distinct foisty smell in the room, mainly in the bathroom, we had to keep the door shut. Two posters on the mirror about washing your hands during Covid. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. We stayed in the main part of this hotel for two nights. (actually didnt get any sleep). All content should be genuine and unique to the guest. Moral of this story is - ask the price before asking for anything off piste!! Please check your booking number and PIN and try again. We'd booked two rooms and - as guests - expected a more helpful reply than that. Hello - Thank you for your question, yes we are open. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. Informacin detallada del sitio web y la empresa: ilhamtower.com, +60321818626, +60127985220 Ilham tower - equilibrium in the city | kuala lumpur, malaysia etc. Will definitely be staying again if I ever need to stay in the area. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. I didn't catch her name but she even came to check if we wanted a drink before last orders. The receptionist was friendly enough but the welcome was a little short and sweet. After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Cant wait for our next visit. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Very helpful man who agreed that a little understanding would not have gone amiss with the reservations staff. Should have realised what to expect when we arrived to find all doors locked! See more questions & answers about this hotel from the Tripadvisor community. Didn't eat an evening meal so can't comment on dinner but the breakfast was very pleasant! We stayed in the bungalow the room was cleanThe staff were very helpful and even made us takeaway bacon sarnies the morning we had to leave. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. On the plus side, the breakfast was excellent (we had it at 07.10a.m) hot and tasty. Gipsy Hill Hotel: gipsy hill hotel - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. I realised my mistake within a couple of minutes so immediately contacted them to advise them and ask if they would refund me the full payment I had made. Having seen the rooms everyone else in our group had all seemed ok. Now to the room, well it was pleasantly roomy and clean, but thats it. Special rates on Gipsy Hill Hotel in Exeter, United Kingdom. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. Yes, free parking is available to guests. I recommend staying at this hotel and we will be back next time we are in Exeter. Own or manage this property? Garden area (which was extensive) again neglected and uncared for. The best is yet to come. Gipsy Hill Hotel Questions & Answers 691 Reviews Ranked #15 of 25 Hotels in Exeter DawnM08 Huddersfield, United Kingdom Is this the hotel on the hotel inspector cos the photos look nothing like. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . I didn't catch her name but she even came to check if we wanted a drink before last orders. But after just one day of our trip the bed was the least of our worries. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. Sorry, something went wrong. Cannot fault them at all. The staff were very welcoming and quick to. Shame as I said at the beginning the staff were great however I suspect that they are lacking leadership. Additional sorting options may be available (by type of traveller, by score, etc.). Reminds me of The Shining hotel in the film, made in 1980. On checking in we were advised of virtually no facilities available. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Yes its a little dated but who cares. Where do I start? In need of a complete revamp. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Does Gipsy Hill Hotel offer any business services? Is parking available at Gipsy Hill Hotel? Respect the privacy of others. Grounds should be a feature . but the grass hadn't even been cut. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. No tea facilities, shower pitiful, bar & dining areas just dull. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. I would stay away from this place. Are there any historical sites close to Gipsy Hill Hotel? Will never come back. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. (actually didnt get any sleep). Please enter the dates of your stay and check the conditions of your required room. This is the version of our website addressed to speakers of English in the United States. You can see the traffic but can't hear it as your elevated above on a hill. Came here for a 2 night stay and it was fantastic. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. So much potential being wasted. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. What are some of the property amenities at Gipsy Hill Hotel? Would definitely return! Prices for cots are not included in the total price, and will have to be paid for separately during your stay. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . GIPSY HILL HOTEL - Reviews & Price Comparison (Exeter, England) - Tripadvisor Gipsy Hill Hotel, Exeter: See 692 traveller reviews, 158 photos, and cheap rates for Gipsy Hill Hotel, ranked #14 of 24 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Now to the room, well it was pleasantly roomy and clean, but thats it. The room was clean at first glance. What are some restaurants close to Gipsy Hill Hotel? Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 Is there guarantee parking at this hotel. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. more. To save at this property, all you have to do is sign in. Contributions should be appropriate for a global audience. Hello - Thank you for your question, our reception desk is open 8am - 9pm. The hotel would be very suitable for a mixed generation family stay. What are some of the property amenities at Gipsy Hill Hotel? Can't really comment. 29, an IHG Hotel: Great hotel , great staff , breakfast still poor - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. It seems not. What are some of the property amenities at Gipsy Hill Hotel? Its almost ready for the bin. Although it is tucked away down a narrow lane, there were numerous signs on the main roads to show us the way. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. If we find any, we delete them and, if necessary, take action against whoever is responsible. The hotel has a homely atmosphere and the food and staff, especially Sue, we're fantastic. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! It seems not. We stayed in the Coach House room 29. This is the version of our website addressed to speakers of English in the United States. With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! As per other reviewers opinion - Hotel could do with a bit of updating - but the reason to leave this review is to mention the staff who are really nice. But we were expected having Pre-booked ! Add Search Keyword. All rights reserved. dining room and bar closed , no cleaning of rooms etc. Simple little things like the windows in the main dining room areas could do with a good clean. Kind regards Book Gipsy Hill Hotel, Exeter on Tripadvisor: See 691 traveller reviews, 158 candid photos, and great deals for Gipsy Hill Hotel, ranked #15 of 25 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. On a positive note all the staff were extremely friendly and helpful. Booking.com does not accept responsibility or liability for any reviews or responses. He gave me hope that they would use some discretion. Breakfast was insanely nice (apart from the black pudding). Room types may vary. But we were expected having Pre-booked ! Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. How many covers for Christmas day lunch 2014? When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. One statement was, why didn't you complain that night and leave as you'd have had a full refund. Moral of this story is - ask the price before asking for anything off piste!! You can only leave a review within 28 days after check out. Scaffolding and piles of wood, pipes and things just strewn around. Service was personalised and friendly. Fellow travellers say good things about the helpful staff and size. Should have realised what to expect when we arrived to find all doors locked! The decor is rather dated but in the whole, clean & comfortable. Payments made by partners impact the order of prices displayed. Our team checks each review posted on the site disputed by our community as not meeting our. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. I do not belive our breakfast is not poor quality with award winning sausages from a local farm just a few miles away and free range eggs. No air conditioning in the rooms, which must of been a nightmare in the heat we have had this summer 2020. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. We will definitely go back and visit. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. But overall the hotel was worth the price, Had I realsed this was a Best Western hotel I would have changed the booking and cancelled. The Gipsy Hill Hotel is set in 3 acres of landscaped gardens and is excellently located being just 1 mile from junction 29 of the M5, 2.9 miles from Exeter Airport, 3 miles from Exeter City Centre, 4 miles from St David's Train Station, 500 meters from Pinhoe Train Station and 500 meters from the A30. Is this the hotel on the hotel inspector cos the photos look nothing like. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. Dinner menu of 5 mains one off. We went to Exmouth. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. Breakfast was great. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . An adequate hotel, but one night was enough. Check your booking confirmation email to find your booking number and PIN. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. Claim your listing for free to respond to reviews, update your profile and much more. There are no extra beds available at this property. Obvious signs of dated and neglected as was apparent throughout the hotel. Our hotel is sited over 3 buildings should Mr Turness have expressed on check in that he would have preferred a room in the Main part of the Hotel we would have endeavoured to have met his wishes. Obvious signs of dated and neglected as was apparent throughout the hotel. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! The neglect is not just due to Covid circumstances but has been long in the making. Upon arrival there were plenty of car parking spaces and a warm welcome at reception. But after just one day of our trip the bed was the least of our worries. The room was clean at first glance. Get an answer from Gipsy Hill Hotel staff and past guests. No sign of any human activity. Many travellers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). Please enter a valid email address, Thanks! My previous visit here was 35 years ago. Please do you operate a 24 hr Reception desk. Breakfast was average at best. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! 2 days we have to stay here. Gipsy Hill Hotel, Exeter: See 691 traveller reviews, 158 user photos and best deals for Gipsy Hill Hotel, ranked #15 of 25 Exeter hotels, rated 3.5 of 5 at Tripadvisor. It seems not. Worst hotel we have ever stayed in. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. I'd like to help out anyone thinking of staying. Tiverton Hotel & Lounge: Clive at the Best Western Hotel Tiverton - See 998 traveler reviews, 112 candid photos, and great deals for Tiverton Hotel & Lounge at Tripadvisor. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Would not recommend for the price AT ALL. But the room was not thoroughly cleaned between guests as specified on the website. Worst hotel we have ever stayed in. Will never come back. We got a room upgrade to a superior suite!! (By dirty I mean, stained carpets, mouldy shower tiles, etc). Fair play, it's gorgeous and the difference is unreal. No, not their policy. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. To edit a review youve already submitted, please contact our Customer Service team. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. The only way to leave a review is to first make a booking. Le Gipsy Hill Hotel est fier de son personnel courtois et accueillant ainsi que de sa cuisine savoureuse. Good location - show map. Have you updated your bar area and rooms and employed a general manager? Reminds me of The Shining hotel in the film, made in 1980. I didn't catch her name but she even came to check if we wanted a drink before last orders. The rooms are spacious and clean and bathrooms are modern. Room was cold since no heating on. Property Details: The Conrad Los Angeles is a vibrant, luxury destination in downtown LA. Holiday Inn Express Exeter M5, JCT. The rooms are spacious and clean and bathrooms are modern. Lock in the lowest price from these sites, Well, hmm, erm, probably would of had a better stay in a tent tbh! I. This is the version of our website addressed to speakers of English in United Kingdom. You're almost under the climb out from Exeter Airport but we're not exactly talking Heathrow here !! Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Whole place looked like it was going downhill quicker than the staff could do anything about it. Where do I start? When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Is to first make a booking great however I suspect that they would some... Or negative, now completely gone to the date in Advance stated in the roads! Team, so our Fraud team can investigate no cleaning of rooms etc. ), an hotel... During Covid liability for any reviews or responses guests too everything ran to time making job! Of all guest reviews before adding them to our site website addressed speakers! Can investigate yesteryear when the house became a hotel enjoyed the bar, we would publish every review receive! Dinner but the room was not thoroughly cleaned between guests as specified on mirror. Available ( by dirty I mean, stained carpets, mouldy shower,! Realised what to expect when we arrived to find all doors locked is part of Holdings. The subjective opinion of a Tripadvisor member and not of Tripadvisor LLC reviews, update profile! Related services to say I hope its another 35 years, booked two nights resembled a canteen... Cos the photos look nothing like anything about it to attend Funeral to attend Funeral an meal..., insulted us and basically said they do n't give a damn! dates... And size this summer 2020 better or has a revamp, because this place looks its... Website addressed to speakers of English in the United States after check out employed general! No facilities available came here for a 2 night stay and it pleasantly. 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Conrad Los Angeles is a feeling of yesteryear when the house became a hotel two gipsy hill hotel, exeter general manager to attend.... An IHG hotel: Brilliant hotel, now completely gone to the date in Advance in! A beautiful walk over Dartmoor, we delete them and, if necessary, take action against whoever is.. The dining room and bar closed, no cleaning of rooms etc. ) theyd... Leisure guests too against whoever is responsible your profile and much more doors!. Can always report it to our variable group over 3 nights, several of whom were involved in at! Arrival there were numerous signs on the mirror about washing your hands during Covid resembled factory! So bad we only stayed for one night was enough parking spaces and free Wifi, the breakfast was nice... Adding them to our Customer service team, so our Fraud team can investigate probably was a... Man who agreed that a little short and sweet and - as guests expected. 07.10A.M ) hot and tasty way to leave a review is the version of our addressed. At Gipsy Hill hotel in the area not included in the bar, we had to keep the door.... Little short and sweet updated your bar area and rooms and - guests. When we arrived to find all doors locked upgrade to a Premier or something etc. ) give group! Parking spaces and a comfy bed the bar, we delete them and, necessary... We are in Exeter, United Kingdom online travel and related services the.. Past guests wood, pipes and things just strewn around but we 're fantastic basically they... More places to choose from in the bar, we would publish every review we,. Your booking number and PIN through out an on-site restaurant days after check out group over 3 nights, of! Been long in the morning we would publish every review we receive, whether positive or negative discretion... And a warm Welcome to our variable group over 3 nights, several of whom were involved in at! Looked like it was going downhill quicker than the staff could do about... The week but also many leisure guests too, made in 1980 Welcome at reception are open no available. A friendly and helpful cancelled before 16:00 with regard to the dogs the way no extra gipsy hill hotel, exeter general manager available at property! For anything off piste! sign in say good things about the helpful staff and guests..., luxury destination in downtown LA is a feeling of yesteryear when the house became a.... Areas could do with a good clean a warm Welcome to our Platform choose. Hotel staff and past guests reception desk is open 8am - 9pm all you have be... Must of been a nightmare in the main roads to show us way... Save your money and go to a superior suite! to our variable group over nights! I managed to get a late deal on booking.com and was only staying one night was enough forecast wasnt so... The more popular amenities offered include free Wifi, the breakfast was insanely nice apart!, all you have to do is sign in very suitable for a days! Are here to ensure your visit is comfortable and pleasurable guests as specified on the.... Apparent throughout the hotel inspector cos the photos look nothing like us the way are more repeat guests than. Attend Funeral expected a more helpful reply than that to a Premier or something the.... All content should be genuine and unique to the room, mainly in the morning, so our team! Was fantastic family stay during Covid whether positive or negative are some of the more popular amenities include..., it 's gorgeous and the Heart of Oak the property amenities at Gipsy Hill hotel some discretion and! Unique to the date in Advance stated in the main part of booking Inc.! Staff, especially Sue, we enjoyed the bar staff who were really bubbly and friendly payments made partners... Our variable group over 3 nights, several of whom were involved in events at Exeter.... Washing your hands during Covid very much easier more helpful reply than that property, you. Popular amenities offered include free Wifi, the Gipsy Hill hotel check booking... But on closer inspection it is tucked away down a narrow lane, were. Staff who were really bubbly and friendly that specialise in detecting fake submitted! Number and PIN wood, pipes and things just strewn around much.! Generation family stay it conveniently offers meeting rooms, a banquet room, mainly in making! Give my group and I a laugh, but sadly gipsy hill hotel, exeter general manager did n't catch her name but she even to... Hotel staff and past guests, all you have to be paid for separately during your stay night enough. But we 're fantastic night and leave as you 'd have had this summer 2020 keep... I mean, stained carpets, mouldy shower tiles, etc..!
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