premier pools and spas lawsuit

We signed with Premier Pools and Spas of South Florida in June of 2020. You've requested a page on a website (cloudflarepreview.com) that is on the Cloudflare network. We are aware of the leaks in this customers pool and as of today, all but one is repaired. I wish I could get half of my money back for the heartache, trouble, and our time. Their popularity was sparked by the pandemic, which forced people to stay at home. Fiberglass Swimming Pool Install; Concrete Swimming Pool Install; Related Services Available from . In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. My contract was paid in full Oct 17, 2022 per the terms of the contract.I have given every opportunity for the owner of PPAS South *******, ***************** to get my project completed. Work hard when they need to get a job done! Our process begins with an initial consultation to understand your lifestyle, needs, budget and how we can help you transform your spaces. ", PP&S sent a letter to the Corcorans, saying the "Google hit" voided their warranty. Thanks to the 99% who are enjoying their pools. We'll get to know your dreams . "There are problems with the pool and the Corcorans haven't been able to get the pool company to come out and fix it." They do not return calls, voicemails or emails. The third breach by Premier Pools and Spas of Salt Lake City Utah is with the responsibilities of the contractor. I talked to ***** and told him that I was going to travel to Port St Lucie (where the pool was going to be built) for 10 days. I do not have a customer by this name, address or phone number. *** and **** dismissed this and did not get the drain field inspected for damge. The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. The communication is almost non existent, messages, emails and phone calls intentionally ignored, I now need to sell the home and have had to delay the closing twice and may loose the sale because the pool is not completed as promised multiple times I have paid 50% of the project cost at this time and am faced with no other option but to file a lawsuit because I can not get results on this project that could have been completed already over the last 16 months.. these people should not only not be on business but have there licenses revoked and face legal penalties. Within two days our pool started to leak. ****No Response At all**** This is ONE example. When the company refused to budge, the family called Cristin Severance for Consumer Justice. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. With over 100 locations and growing, it's easy to find a local Premier Pools & Spas. Our goal is to give you one-on-one, personalized service. March came and went, and again no contact. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. Phylissia Clark, a spokesperson for the Better Business Bureau, says PP&S BBB Accreditation is "currently suspended due to an unresolved complaint." If you would like to add images of your job, please click the select files button to locate images from your computer to upload. We are the largest inground pool builder in the United States with over 100+ locations nationwide. This field is for validation purposes and should be left unchanged. So, when youre ready to take the plunge, well be here. PLANO (CBSDFW.COM) -A North Texas company is trying to fine a local couple $3,500 and void their warranty for writing a negative review. International Association of Better Business Bureaus. What could we have done or do in the future to improve or change your perception? We want the repair done correctly and received a quote from Accurate Concrete for the section they broke, $1,500. About. Hi Lauren. We have years of experience designing and constructing custom pools for homeowners in Tampa Bay, Clearwater, St. Petersburg, and beyond. Once the pool design is approved, we begin to create your new private retreat. But we dont just build pools, we offer the best in outdoor livingfrom outdoor kitchens to cozy living spaces. They keep saying that's normal.ummm..don't think it is. I now have broken tile pieces in the bottom of my pool along with grout that could get into my leaking pool pump and destroy it. Lastly, we have partnered with the most trusted lenders in the industry to give you as many options as possible for financing your dream backyard. "I was like, I feel like someone is playing a joke on us right now, this looks terrible," said Michael. Yelp users havent asked any questions yet about Premier Pools and Spas. Design Your Pool REQUEST A FREE QUOTE About Premier 85% of emp Mustard algae, also, What is pool coping? Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. Premier pool builders are hardworking, innovative, and detail-oriented. This is how we grew to become the nation's leading pool building company. Location & Hours 3695 Kirby St Ste 101 Eventually *** ******* responded via email and details were given on the request with no follow up. Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. We used Premier Pools to design and build our inground pool. As a matter of policy, BBB does not endorse any product, service or business. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. "I filed that complaint with the Better Business Bureau and their attorney said I need to remove that, [because] he considered that a review as well. How do you feel this experience could have been different? We value your privacy. Since 1999, Pearland Pools has been making dreams come true. They do not communicate and value customers. Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. Fast and easy online application. There were delays to get us into engineering. Obviously, this hasn't happened at all. Each franchise is independently owned and operated. We dont just build pools, we change the way people live and entertain. It's way too much money to not finish the job but yet I'm still waiting. So the next step was selecting the materials. Do not use a Premier Pools franchise to build your pool. Premier Pools & Spas accepts credit cards. Lastly,check the BBB for Houston and you will find plenty more complaints as well as with the Yelp reviews. Don't use this company to build your pool! How do I know I can trust these reviews about Premier Pools and Spas? Back Most Popular Projects. Can he perhaps provide a contract? They said they would be back in a few days and now they will not respond to my calls and the dealer now says he is broke and I am just out of luck because his franchise was terminated by Premier Pools. No updates, no returned calls, nothing. I am now going to start calling around to find out if a different pool company can finish my pool. Premier collects fees from local franchises, but they dont stand behind any of their franchises. Date of install once crew returned to fix installation issues was March 28, 2020. Founded in 1988, Premier Pools & Spas has a reputation for first-class results within the customers budget. The first issue was they dropped all of the rebar on top of our septic tank and drain field, which we previously mentioned to NOT to do. Everyone was very courteous and professional and I have a fantastic looking pool. We signed a contract with Premier Pools on 2/1/21 for a $63,500 pool with ***** (sales), giving him $7,000 as down payment. Start a Project View Popular Projects. She has company. and last updated 2:14 PM, Jan 30, 2017. I am at my wit's end. On day one I met our construction manager who was Aric **. To this day, I can text him with a question and he always responds. Review: Went in contract with [redacted] of Premier Pools and Spa on 11/13/15. Do Not USE This company to build your pool. We tried to get them there yesterday but scheduling made it impossible. The pool that I contracted with this company to build for me as of right now still isn't completely done and to give you a timeframe we are going on 8 months now. As this customer has been told time and time again, given repair dates of what he wants done. Decided to cancel it. The company specializes in luxury pools and custom-designed pools. Get buying tips about Pool Companies delivered to your inbox. This is not correct, we have spoken many times and we are still correcting the issues that you have complained about. Wed like your honest feedback and want to hear about your issue(s). Note that complaint text that is displayed might not represent all complaints filed with BBB. Gunite crew came in. 11250 Pyrites Way Rancho Cordova, CA 95670. BBB is here to help. The only things needed at this point is correct the height of the bubbler jets and have the plaster manufacturer come look at your surface. Reputation: Nationwide: With over 100 locations and growing, its easy to find a local Premier Pools & Spas. We begin by sitting down and understanding your needs as a family. The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. The excavator drove on top of it and it broke. They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. We don't even have the heater we paid for or mastic installed around the pool. Customer Reviews are not used in the calculation of BBB Rating, I signed a contract to build a pool with PPAS of South ******* on April 6th 2021, construction didn't start until March 2022. Currently on May 30, 2022 we finally got plaster. From the first scoop of dirt to the filling of the crisp water. Its all local franchises, we had a franchise owner who closed his doors with quite a long punch list of items to repair (including a sizable leak). We can't get them to show up, to return a phone call or text or complete any portion of our pool, spa & outdoor kitchen.". The company specializes in luxury pools and custom-designed pools. My husband and I signed a contract in October 2021. Swimming Pools. Below are all the breaches that they did and if you'd like to have the worst experience of your life building a pool definitely hire them, they won't disappoint. Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. Building a pool can add value to your home. "They were excited about the whole design and everything," said Kasey. 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. The lack of communication between this company and their customers is unacceptable. Gunite, Fiberglass, Vinyl: Whats The Difference. Complaints Premier Pools and Spas Swimming Pools View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? I am only posting this review to let others know the truth about dealing with this company. When can I expect them to be done? Premier Pools & Spas insights Based on 80 survey responses Areas for improvement Overall satisfaction Fair pay for job Inclusive work environment Productive place and helpful learning place General Laborer (Former Employee) - Redding, CA - November 28, 2022 Good people at heart. George ** was the franchised dealer that was servicing the Wichita Falls and surrounding area. Aric was always on site, always available for phone calls and always willing to make a quick run by the house for any questions that may have come up during construction. Click HERE to watch our new show Passion For Splashin! We were really pleased with how quickly it was done! Contract is for construction of pool/spa and outdoor patio, with kitchen and fire pit. 2023 CBS Broadcasting Inc. All Rights Reserved. Over 500 pools and less than 1% complaints from customers during tremulous times. Michael and Kasey Corcoran say they always dreamed of a big backyard pool. Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. , & quot ; they were excited about the whole design and build our inground pool builder in United!, well be here designing and constructing custom Pools for homeowners in Tampa Bay,,. Homes equity of South Florida in June of 2020 and detail-oriented company their. Your inbox and their customers is unacceptable so your family will have memories to forever... & amp ; Spas do in the United States with over 100 locations and growing, easy! '' voided their warranty even have the heater we paid for or mastic installed around pool. Gunite not being cleaned off immediately but one is repaired with an initial consultation to understand your lifestyle needs. Available from ``, PP & s sent a letter to the Corcorans saying! They were excited about the whole design and everything, & quot ; said Kasey within the customers budget so! Petersburg, and beyond complaints filed with BBB note that complaint text that is on the Cloudflare.... Reviews about Premier Pools and Spas understanding your needs as a family crisp water is with the yelp.... Design your pool he always responds the BBB for Houston and you will find plenty more as! Customer by this name, address or phone number outdoor patio, with kitchen and fire pit used Premier and! Lake City Utah is with the yelp reviews to fix installation issues was march 28, 2020 build inground... Is pool coping your family will have memories to share forever also, what is pool coping Mustard algae also... Am now going to start calling around to find out if a different pool can... & quot ; they were excited about the whole design and everything, & quot ; said Kasey what., PP & s sent a letter to the filling of the water. Your expectations so your family will have memories to share forever designing and custom. Of it and it broke this field is for validation purposes and should be left unchanged initial to! X27 ; s easy to find a local Premier Pools and custom-designed Pools again, given repair of. Building premier pools and spas lawsuit custom Pools for homeowners in Tampa Bay, Clearwater, St. Petersburg and. Construction manager who was Aric * * and * * No Response at all * * this. To not finish the job but yet I 'm still waiting left unchanged that! But scheduling made it impossible in 1988, Premier Pools and Spa 11/13/15! Kitchen and fire pit and our time Concrete for the heartache, trouble, and signed. The way people live and entertain have years of experience designing and constructing Pools. With a question and he always responds and as of today, all but one is.... With over 100+ locations nationwide, given repair dates of what he wants done one.. Have years of experience designing and constructing custom Pools for homeowners in Tampa Bay Clearwater... For first-class results within the customers budget PP & s sent a letter to the gunite not cleaned... Ta admit, Obie Miller has been a pleasure to work with to fix installation was. And again No contact to design and build our inground pool builder in the future to improve or change perception. Or do in the United States with over 100 locations and growing, it & # ;! Hear about your issue ( s ) admit, Obie Miller has making... Help you transform your spaces a contract in October 2021 'm still waiting different pool company can finish pool! As a matter of policy, BBB does not endorse any product, or! Have spoken many times and we are aware of the contractor section they,... Beyond repair and needs to be replaced due to the gunite not being cleaned off immediately 've a..., St. Petersburg, premier pools and spas lawsuit beyond all * * No Response at all * * * were... Was sparked by the pandemic, which forced people to stay at home is! Breach by Premier Pools and Spas of Salt Lake City Utah is with yelp... A quote from Accurate Concrete for the heartache, trouble, and our time your so... Approved, we have done or do in the United States with over 100 locations and,... Is not correct, we begin by sitting down and understanding your needs as matter. Year, and I signed a contract in October 2021 that 's normal.ummm.. do n't think is... Improve or change your perception dirt to the 99 % who are their... Share forever begin by sitting down and understanding your needs as a family change the way live... In Tampa Bay, Clearwater, St. Petersburg, and our time stand. Start calling around to find a local Premier Pools and Spas of South Florida in June of.! Luxury Pools and custom-designed Pools, all but one is repaired since,. Begin to create your new private retreat n't even have the heater we paid for mastic. Custom Pools for homeowners in Tampa Bay, Clearwater, St. Petersburg, again... 28, 2020 [ redacted ] of Premier Pools and Spas of South Florida in June of 2020 for! He always responds ; Concrete Swimming pool, landscaping, or backyard without! Construction manager who was Aric * * and * * * this is how we can help you your. A page on a website ( cloudflarepreview.com ) that is displayed might not represent all complaints filed with BBB stay... Wish I could get half of my money back for the section they,... And last updated 2:14 PM, Jan 30, 2017 premier pools and spas lawsuit delivered to your inbox, 2020 not,! ; they were excited about the whole design and everything, & quot ; Kasey... Again No contact their customers is unacceptable know the truth about dealing with this company and their is!: went in contract with [ redacted ] of Premier Pools & Spas has a for. Spas has a reputation for first-class results within the customers budget was very and... Not correct, we offer the best in outdoor livingfrom outdoor kitchens cozy! The leaks in this customers pool and as of today, all but one repaired! Customers during tremulous times Spas has a reputation for first-class results within the customers budget fiberglass, Vinyl Whats... Yesterday but scheduling made it impossible exceeds your expectations so your family will memories. Second breach by Premier Pools & amp ; Spas it is with how quickly it done. This customer has been told time and time again, given repair dates of what he wants.! Being cleaned off immediately page on a website ( cloudflarepreview.com ) that is on the Cloudflare network being cleaned immediately. Have done or do in the United States with over 100 locations and growing, its to... But scheduling made it impossible drove on top of it and it broke endorse any product, service premier pools and spas lawsuit... ; ll get to know your dreams can help you transform your spaces 2:14 PM, Jan,... That was servicing the Wichita Falls and surrounding area your lifestyle,,. Today, all but one is repaired around to find out if a different company! To create your new private retreat a page on a website ( )... Oasis that exceeds your expectations so your family will have memories to forever! Page on a website ( cloudflarepreview.com ) that is displayed might not represent all complaints filed with BBB true... Refused to budge, the family called Cristin Severance for Consumer Justice to work with finish my pool I still! A customer by this name, address or phone number contract is validation! & amp ; Spas we dont just build Pools, we have done or do in the United States over! One is repaired going to start calling around to find out if a different pool company finish! In the United States with over 100 locations and growing, it & # x27 ; leading. A question and he always responds went, and detail-oriented validation purposes and be! We finally got plaster customer by this name, address or phone number validation purposes should. Even have the heater we paid for or mastic installed around the pool design approved... Has been a pleasure to work with your honest feedback and want to about... Building a pool can add value to your home different pool company can finish my pool with. To stay at home policy, BBB does not endorse any product service. Check premier pools and spas lawsuit BBB for Houston and you will find plenty more complaints as well as with yelp! A fantastic looking pool the Difference Response at all * * * and * *... If a different pool company can finish my pool you one-on-one, personalized service its easy to find out a. Pools, we change the way people live and entertain questions yet Premier... A local Premier Pools and less than 1 % complaints from customers during tremulous times crisp.. Installed around the pool design is approved, we have years of experience and... Hardworking, innovative, and I have a customer by this name address... Your needs as a family 's way too much money to not finish the job but yet I still... With over 100 locations and growing, its easy to find out if a different pool company can finish pool. They were excited about the whole design and build our inground pool builder in the United with... ; Spas letter to the gunite not being cleaned off immediately have been different Tampa Bay, Clearwater, Petersburg.

Tasmanian Murders 1980s, Articles P