Links to non-Great Wolf websites may be provided, in which case they are provided solely as pointers to information on topics that may be useful, and Great Wolf does not control over the content on such non-Great Wolf websites. It also explains what Cookies are and your choices regarding Cookies. Great Wolf shall have the right to modify this Agreement from time to time. Each Wristband represents a separate, non-transferable, non-renewable, limited time, revocable license offered by Great Wolf Resorts, Inc., (or any of its affiliated entities), for access to certain restricted areas of the Resort, which may include, without limitation, a waterpark area and/or one or more other attractions, subject to the terms and conditions set forth below, and any policies published by Great Wolf, in each case as may be amended from time to time. Cooking with the use of electrical heating appliances, except Great Wolf Lodge supplied appliances, is strictly prohibited in our guest rooms, balconies, patios or any other location inside or outside Great Wolf Lodge property. In addition, we may share your name, address, email address and phone number with some of our trusted marketing partners, who may contact you to offer discounts and other valuable information about their products and services. THIS AGREEMENT IS SUBJECT TO CHANGE BY GREAT WOLF AT ANY TIME WITHOUT NOTICE. Great Wolf Resorts says it is offering a full refund to guests affected by the closure, which includes those with reservations until April 1.. ANY QUESTION ABOUT THE ARBITRATION ADMINISTRATORS MENTIONED ABOVE MAY BE DIRECTED TO THEM AS FOLLOWS: NATIONAL ARBITRATION AND MEDIATION, INC., 990 STEWART AVE, 1. These Terms provide a general overview of the Program. Essential Duties & Responsibilities. For a full explanation of your rights, and to view the Great Wolf Resorts Privacy Notice for California Consumers,please click here. Read each offer carefully for specific details, limitations and restrictions. When can I cancel with no fee? What personal information is collected and how is it used? GREAT WOLF DOES NOT UNDERTAKE ANY OBLIGATION OR RESPONSIBILITY TO UPDATE OR AMEND ANY SUCH INFORMATION PUBLISHED AT THE SITE. By visiting Great Wolf Lodge, you voluntarily assume all risks related to potential exposure to COVID-19. Children under 14 must be accompanied by a parent or guardian to receive a replacement Wristband. A Member may receive Voyagers Points through qualifying purchases, participating in activities or events, achieving certain Program milestones, or other actions or opportunities as may be presented by Great Wolf from time to time. Be sure to enjoy a meal at any of the 5 onsite restaurants. What time is check-in? You hereby agree to release, indemnify, defend, and hold the Great Wolf Parties harmless from any liability, losses, claims, damages, and expenses (including reasonable attorneys fees) related to or arising out of your violation of these Terms. When I booked online I was charged twice for the same reservation. Without limiting the generality of the foregoing. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. Great Wolf reserves the right to modify number of Voyagers Points received and number of Voyagers Points needed to redeem specific rewards. Free Cancellation Up to 9 days before check-in 1NT Family Suite $242 From $109/nt 55% off Two queen beds and one full sofa bed w/ daily water park wristbands for six 1,000+ bought 2NT Family Suite $229 From $99/nt 57% off Two queen beds and one full sofa bed w/ daily water park wristbands for six; 2-night minimum stay; 2 night min 1,000+ bought The Program and some Program features may be limited or unavailable for some Great Wolf locations or users. The 414-room resort will open its doors to the public on Aug. 24 with . Links to non-Great Wolf sites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites. Great Wolf reserves the right to limit, in its sole discretion, the provision and quantity of any feature or service to any person or geographic area. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR GREAT WOLF PARTIES UNDER ANY PROVISION OF THIS AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF THE FEES USER PAID FOR THIS LICENSE (IF ANY). At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Further, we may share your information with our service providersthat is, organizations that provide services to support Great Wolf Resorts functions, such as our mail processing company, payment processing companies, and market research firms. If you have any questions about this privacy statement, please contact:[emailprotected]. CLASS ACTION RELIEF WAIVER. Uno de los miembros en mi grupo tiene alergias. Great Wolf reserves the right to limit or modify enrollment at any time and to accept or refuse participation at our discretion. Great Wolf Lodge Poconos: NOT SAFE DURING PANDEMIC/NOT CLEAN - See 808 traveller reviews, 331 candid photos, and great deals for Great Wolf Lodge Poconos at Tripadvisor. Unless otherwise indicated, fees for parking, food, merchandise, games, pay-per-experience attractions, concerts, and special events are not included. Est permitido traer hieleras a la habitacin? Manteca's location is the 19th Great Wolf Lodge to open . $90,000 to $95,000 Yearly. Upon termination, User agrees to immediately cease using the Site. Contact Us. This includes and is not limited to the use of food warming appliances, grills (e.g. Great Wolf may terminate this Agreement at any time, for any reason or no reason, with or without notice, and without any obligation to User. No. Upon redemption, the total room charge for the Stay is reduced by the then-applicable value of the number of Voyagers Points that the Member redeems, after application of other promotional offers and discounts and before tax. Purchase and use of a Wristband is subject to the regulations of each individual Great Wolf Lodge, waterpark, or other attraction, copies of which may be displayed at a Great Wolf Attraction or are otherwise available upon request. In addition, you may request to be removed from our marketing database at anytime by contacting us at:[emailprotected]. You may opt-out of the Program at any time, for any reason by cancelling your Program account. Great Wolf reserves the right to modify or eliminate such offers at any time. Great Wolf only gathers personally identifiable information, such as names, addresses, e-mail addresses, etc., when a visitor voluntarily submits the same, including through activities or postings at the website. WRISTBANDS ARE EXPRESSLY NOT FOR RESALE AND THE LICENSE GRANTED HEREIN SHALL INURE ONLY TO THE INDIVIDUAL TO WHOM GREAT WOLF DIRECTLY ISSUED THE WRISTBAND. Summary: At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. Refunds: Wristbands are nonrefundable. Qualifying Purchase includes the room rate charge paid by a Member upon thecompletion of a minimum stay of 2 consecutive nights (Stay)at a participating Great Wolf location and the following purchases charged to the Members room during the Stay: (i) food, (ii) non-alcoholic beverages, (iii) attraction or food packages, (iv) cabana rentals, and (v) attraction purchases. Check-out time is at 11a.m. or as otherwise specified on your reservation. 6. Notices; Electronic Communications. You agree that all charges can be charged to the credit/debit card on file with the hotel, and understand the hotel reserved the right to pre-approve charges at the time of check-in. What can I do if someone gets sick before we arrive? The arbitration will be conducted by three arbitrators (each party shall select an arbitrator within ten (10) days of commencement of the arbitration, and the two arbitrators will select a third neutral arbitrator within twenty (20) days of their selection.) SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATION OF WARRANTIES, SO THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH STATE LAW APPLIES TO YOU. In certain cases, it may take 3-5 business days following completion of the Qualifying Purchase for Voyagers Points to be credited. Great Wolf shall be the sole arbiter in cases of suspected abuse, fraud or violation of these Terms, and any decision it makes relating to termination or disabling of Program account shall be final and binding. Reservation means the hotel room booking and guest information related to (a) guest(s) staying in a Resort. You agree not to use the Site, or any results from your use of the Site, to: Upload, transmit or communicate any data that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; Forge headers or otherwise manipulate identifiers in order to disguise the origin of any data transmitted to other users; Upload, transmit, access or communicate any data or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships; Upload, transmit, access or communicate any data that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; Upload, transmit or communicate any data that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; Intentionally or unintentionally violate any applicable local, state, national or international law, including any privacy laws of any applicable jurisdiction; "Spam", "stalk" or otherwise harass another; Collect or store personal data or other information about other users or non-users; and/or. Available Voyagers Points totals for a Member account will be displayed in the Members account online when you log in atwww.greatwolf.com. The following is a non-exhaustive list of Wristband types available at a Resort, provided however, all Wristband types may not be available at all Great Wolf Resorts, and/or a Resort may have one or more additional or special purpose Wristband types available. Failure to comply with these important property rules and local laws may also lead to arrest and prosecution. It is also used in an aggregated, anonymous manner--in our internal analysis of traffic patterns within our website. The Wristband Holder, and parent on behalf of any minor Wristband Holder, further agree that any lawsuit filed may only be filed in the state or federal courts located in the same county, or as it relates to federal court, the same district, as the Resort. For Referrals and Promotional Activities:Great Wolf or others acting with our permission may offer Members opportunities to earn Voyagers Points, such as (i) by referring a friend who completes a qualifying stay at a participating Great Wolf location or (ii) engaging in other actions or promotional opportunities as may be presented by Great Wolf from time to time. The Site, and all elements comprising the Site, including, without limitation, the text, Site design, logos, graphics, sounds, icons and images, as well as the selection, assembly and arrangement thereof are protected by copyright and other intellectual property laws and by international treaties. The hospitality company says there have been no cases of COVID-19 at any of the. Our postal contact regarding the matters set forth in this Agreement is as follows: Great Lakes Services, LLC Attn: Greatwolf.com support, 525 Junction Road, Suite 6000 South, Madison WI 53717. Most hotels will not charge you a cancellation fee unless you're within 24 hours. Is my child's information shared with third parties? Cancellation; Termination. IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SITE. Due to a change in work schedule I needed to cancel my reservation (which was still more than two weeks away). A Wristband is a revocable license and may be revoked and/or confiscated by Great Wolf with no refund of purchase price or additional compensation provided for any violation of the Resort Rules. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and laundry facilities. For the Refer a Friend Program:By referring friends and family with a unique invite link, Members may be eligible to receive Voyagers Points for every eligible referral that completes a qualifying stay. If any provision of these Terms is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. Disclaimer of Warranties/Limitation of Liability. To be excluded from this monitoring, please clickhere. Great Wolf will not bear any responsibility for bodily injury and/or severe injury and/or death or loss to any person in connection with the condition or use of the Resort, rides, and amusements or their entrance into or departure from the Resort. Providence, Rhode Island 1 Very appreciative of COVID Cancellation Policy Review of Great Wolf Lodge Reviewed May 13, 2022 I have brought my kids to this location many times in the past and they love it. TO THE FULLEST EXTENT ALLOWED BY LAW, GUEST HEREBY RELEASES, DISCHARGES, WAIVES ANY CLAIM OF LIABILITY AGAINST, AND COVENANTS NOT TO SUE Great Wolf Resorts, Inc., Great Lakes Services, LLC, GWR Manager, LLC, all affiliates of each of the foregoing, rescue personnel, inspectors, underwriters, consultants, and other persons or entities who give recommendations, directions, instructions, or engage in risk evaluation or loss control activities regarding the premises or this Activity, and with respect to each of the foregoing, their respective officers, directors, agents, owners, managers and employees, all for the purposes herein referred to as "Releasees," FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, LOSSES, OR DAMAGES CAUSED, OR ALLEGED TO BE CAUSED, IN WHOLE OR IN PART, BY THE NEGLIGENCE OF THE RELEASEES OR OTHERS, INCLUDING ANY AND ALL NEGLIGENCE IN THE COURSE OF RESCUE OPERATIONS; AND GUEST FURTHER AGREES that if, despite this RELEASE, DISCHARGE, WAIVER OF LIABILITY AND COVENANT NOT TO SUE AGREEMENT I, or anyone on my behalf, makes a claim against any of the RELEASEES, GUEST WILL INDEMNIFY, SAVE, AND HOLD HARMLESS EACH OF THE RELEASEES from any litigation expenses, attorneys fees, loss, liability, damages, or costs which may be incurred as the result of such claim. 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